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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Cheap and reliable

5
Very helpful and friendly company there to give you the best prices possible Reviewed on: 16th August 2022

Best car insurance

4
I don't use my car much and By Miles is ideal for me so much cheaper than others I've used. They advised me how to fit the miles recording device and have been helpful. Reviewed on: 16th August 2022

Simply the best , By Miles

5
The device is easy to install and once done you can get on with life. The app lets you know how far you have been and where and how your overall performance is costing or not. Reviewed on: 16th August 2022

Very good provider

5
Easy to navigate website and a good service Reviewed on: 16th August 2022

Excellent product

5
I have found the insurance product with By Miles to be excellent as it is reasonably priced with great support from the company. The app is very user friendly and gives accurate information with regards to the driving activities and charges. Reviewed on: 16th August 2022

Best insurance company for people that drive less

5
Amazing experience with the bymiles team, always on point and always making sure things run smoothly. Reviewed on: 16th August 2022

Flexible and well managed by mile insurance

4
I generally have had a very positive experience of bymiles insurance. The cost was competitive. The process of installing the tracker and the app was easy. Everything just seem to work. Reviewed on: 16th August 2022

Mrs

5
I've been with bymiles for almost a year, and I 100% recommend to friends and family Reviewed on: 16th August 2022

Great Value and Independence

5
Having used By Miles for almost a year, I have found they are very competitive on insurance premiums. You pay for the usage of the vehicle at very attractive rates, making it easy to monitor and control the amount of driving you make. My personal vehicle is used mainly at evenings and weekends and I like that you can have the car sitting without necessarily paying insurance. This flexibility was the attraction and since recommending family I have also benefited from free miles. I wouldn’t have it any other way. Having recently claimed for windscreen damage, the process was simple and straightforward and I didn’t even need to speak to anyone. More drivers should consider using By Miles. Reviewed on: 16th August 2022

Mileage based car insurance

4
Using tracker imperfect mileage recordings vis a vis car odometer Reviewed on: 16th August 2022