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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Insurance cost saving

5
As I'm a low milage car user, By Miles has certainly reduced my overall insurance costs, to date. Reviewed on: 16th August 2022

Perfect insurance

5
Very easy to get started. Only charged for miles used. Quick to contact. Perfect for what I need. Would definitely recommend. Reviewed on: 16th August 2022

Miles better than the rest

5
Simply the best.easy proposal form easy to fit tracker and so helpful when I rang……..a human being and pleasant experience Reviewed on: 16th August 2022

Best insurance I have ever had

5
The idea of paying for the distance you drive makes so much sense. I was paying around £120 per month for the last three years of driving with different providers. With by miles I’m only paying between £20-£40 a month depending on how much I drive. This has saved me a lot of money and I can only recommend them. The application was easy and straight forward, getting the tracker only took two days and plugged right into my car. The app even tells you when you have entered a toll area. I have not had to claim on this insurance (thank God) but I’m sure they would Handel any claims just a seamlessly as this process has been. Reviewed on: 16th August 2022

value for money

4
as low mileage driver I reckon I'll save min £150 Reviewed on: 16th August 2022

Money saver no-brainer

5
Had been shopping around with cheaper quotes on my renewal, knowing that I wouldn't be using my cat as much as I'm now so close to my job. Saw Bymiles in the advert border of the website I was on and decided to try a quote. Was absolutely blown away with how much cheaper the annual cost was. After a few quick sums with how much I'd probably use the car I worked out I'd be saving over £280. It really was a no brained, and everything so far has been a breeze. Even got a change of number plate done with no hassle atall. I will definitely be recommending to people who don't use their cars much. Reviewed on: 16th August 2022

Saved money

5
Good service, and saved money. I would definitely recommend this insurance provider. Reviewed on: 16th August 2022

At last, meaningful, decently priced, car insurance, fairly priced...

5
I don't drive my car a lot these days, so paying by the mile makes sense for me. If I go over, or under my estimate, there are no penalties or difficulties about paying more, or getting a rebate. I have respect for this method of insuring and Im hoping it will be the way of the future. I recommend it liberally. (I honestly think that insurance companies - in general - do not give people a fair deal and they deliberately play on their fears, whilst reaping disproportionate profits...) Reviewed on: 16th August 2022

Easy peesy lemon squeezy!

5
A straight forward and affordable insurer, with very good customer service. Reviewed on: 16th August 2022

Easy to use and affordable

5
Very easy to set up. App is easy to use with updates on how much journeys cost. Suits infrequent car use very well. Definitely would recommend. Reviewed on: 16th August 2022