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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Outstanding service, have recommended to my wife!

5
I was a bt hesitatnt at first when I saw ByMiles come up an an option for Car Insurance, as I had used telematics companies before and I wasn't too impressed with how they operated. But ByMiles have been amazing, have cut my insurance costs by about 70% per month and I've recommended them to other people, including my wife who signed up! Reviewed on: 16th August 2022
Armin Kamara's avatar
Armin Kamara

great

5
amazing to be involved with someone that cares Reviewed on: 16th August 2022
Fisher's avatar
Fisher

Debest insurance

5
My opinion is number 1 insurance Reviewed on: 16th August 2022
Daniel Remisiewicz's avatar
Daniel Remisiewicz

Best car insurance.

5
By far the best car insurance product I’ve ever come across. Great price and excellent customer service. Couldn’t be happier. Reviewed on: 16th August 2022
Susan Holcombr's avatar
Susan Holcombr

Best Insurance Provider

5
Before I became aware of Bymiles I struggled greatly with previous insurers, high amounts, lack of good customer service, high demands etc, but ever since I renewed my policy with Bymiles I could breathe easily. Customer service always on point, speedy response when assistance is required, affordable insurance quotation and coverage well detailed. The App is extremely effectively and has a great source of comfort for me personally as an independent driver and I would retain their services for years to come. ByMiles the best insurance company for all drivers. Reviewed on: 16th August 2022
HaliBK's avatar
HaliBK

Fairest Insurance service

5
Why should you be paying insurance for a car you hardly drive? ByMiles is your best choice if you are a low mileage driver. Reviewed on: 16th August 2022
Nurudeen Aliyu's avatar
Nurudeen Aliyu

Good insurance

5
Cheap insurance for me and very good customer service Reviewed on: 16th August 2022
Nick Woodman's avatar
Nick Woodman

Simple and Hassle free

4
It's simple and Hassle free just like other pay as you go things Reviewed on: 16th August 2022
Enam 's avatar
Enam

ByMiles the best car insurer :-)

5
ByMiles are by miles the best car insurer; they are prompt, professional and personable and simply provide the most amazing value for money - I am paying a fraction of the premium I paid with previous providers :-) Reviewed on: 16th August 2022
Gillie Tunley's avatar
Gillie Tunley

More than 6 months and extremely happy.

5
I have been with Bymiles for over 6 months and I have to say I am extremely happy with their service. Reviewed on: 16th August 2022
Kieran's avatar
Kieran

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