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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Smart and yet Simple

5
Literally just plug into your car and you are ready to go. Reviewed on: 16th August 2022

A well thought out, innovative business model

5
The app has everything one might need & model itself it’s a logical and fair means of insurance - something that’s very hard to come by nowadays. Would definitely recommend. Reviewed on: 16th August 2022

Excellent and easy company to deal with.

5
My experience with this company is 1st class,very informative. Reviewed on: 16th August 2022

Perfect

5
Best car insurance I’ve ever had Reviewed on: 16th August 2022

Ok if you cover minimal miles

4
I have currently one the cheapest policies available, £150 as the initial down payment for the year and then a few pence per mile however working out cost over the year coming minimal miles the overall cost is on par if not a little more expensive and I'm limited by how many miles that I can cover due to the on going to cost per mile. I don't use the car for work if I did did this insurance policy with this company would be uneconomical. I will be seeking alternative insurance next year Reviewed on: 16th August 2022

Easy to use and monitor

5
Very easy to use and monitor via the app Reviewed on: 16th August 2022

Simple

5
Simple, easy & great tools to help track & do a check up of your cars health. The staff are always on hand quickly if I have any issues. Reviewed on: 16th August 2022

Simple easy to use

5
Very good can work out how much miles you have done using the app can keep track Reviewed on: 16th August 2022

Pretty good and very good value

4
By miles gives you value for your money and still let's you have freedom. Reviewed on: 16th August 2022

Great service

5
Staff very helpful and patient setting up my account. The rewards system is also an excellent benefit. Reviewed on: 16th August 2022