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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy and simple

4
Easy and simple to do , the price is ok. Reviewed on: 16th August 2022
Daniel Dumbrava's avatar
Daniel Dumbrava

love it

5
absolutely outstanding service love it iv saved some right cash wish i had known about this years ago Reviewed on: 16th August 2022
neil dunning 's avatar
neil dunning

Cheap insurance

5
I don’t drive many miles so this policy was perfect for me to keep costs down. Reviewed on: 16th August 2022
Jodi Withers's avatar
Jodi Withers

It's simple, pay for what you use

5
So far so good, pay for what you use. Sounds pay to me, all really to set up the app is responsive and everything is clear and simple. Definitely beneficial if do less than 10,000 miles per year. I thought there was a catch, but honestly with bymiles what you see is what you got. No monthly suprises and no worries. Reviewed on: 16th August 2022
tanisha harvey's avatar
tanisha harvey

Great insurance for low milers

5
Great insurance, plusses are, knowing how many miles a journey is and how much each journey has cost. I had no no claims bonus as I've been on my husbands insurance for years, so so cheap, love it and definitely will reinsure with By Miles. Reviewed on: 16th August 2022
Bournemouthsassy 's avatar
Bournemouthsassy

Cheap, reliable insurance

5
Reliable insurance that puts how much I pay into my hands. Great company would recommend Reviewed on: 16th August 2022
Ryan Gillman's avatar
Ryan Gillman

Makes you aware of how many miles travelled each day.

4
A third of the way through my year of estimated travel and hence Insurance cost. A good way to save the planet and save the costs! Reviewed on: 16th August 2022
Pamela 's avatar
Pamela

A thoughtful & cost effective way

5
By Miles is making a great business that benefits customers as you drive less you pay less. It is the lowest cost I have ever had for my car insurance, the price doesn’t increase significantly each year even after I had a non fault accident this year. It is really reasonable, especially for dealing with environmental pollution and cost of living as well. Reviewed on: 16th August 2022
luther drummond's avatar
luther drummond

ByMiles

5
I would recommend ByMiles as an insurer. Reviewed on: 16th August 2022
bfarress's avatar
bfarress

Honest, trustworthy and easy to use.

4
This has been my favourite car insurance plan I’ve taken out. The company are very good with customer service, very informative and the app is easy to use. Highly recommend. Reviewed on: 16th August 2022
Beth's avatar
Beth

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