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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Outstanding insurance company

5
By miles is a outstandingly good insurance company and I recommend to friends and family all the time great for people who don't want to pay over the odds for insurance we love you by miles Reviewed on: 16th August 2022
Barry Arch's avatar
Barry Arch

Suits me but ---

5
I'm happy with what I have especially the 150 mile a day cap placed on me meaning I wasn't charged for the rest of my mileage wandering down to mid France; however when I tried to get a £100 for introducing the missus as she does minimal miles as well, I got a phone call a week later in reply, by which time she went elsewhere. What a pain. Reviewed on: 16th August 2022
Clive Winn's avatar
Clive Winn

Do the Maths.

5
I am paying around £4 a month for my usual chore on the top of £168 base price. I can afford to drive few thousand miles for summer holiday and still save more than £100 than my least quoted insurance. Reviewed on: 16th August 2022
Efrem B's avatar
Efrem B

Absolutely Brilliant

5
For someone like me (and most persons in London who park and ride the tube/bus), By Miles has saved me £100s in car insurance as I only pay when I drive, which is very rare. Gutted I hadn't discovered them sooner. Seamlessly, brilliant! Reviewed on: 16th August 2022
Michelle's avatar
Michelle

Cheap Insurance

5
I have had no problems with by Miles. I drive and they track my mileage, so long as I don’t go over my estimated annual mileage, I don’t pay anymore. Reviewed on: 16th August 2022
Dale Aldridge's avatar
Dale Aldridge

The best car insurance choice I have made in years

5
By Miles is perfect for me as I use my car on fairly irregular basis throughout the year, ie more in the winter than in the summer when I tend to cycle for short journeys .So the way it works is perfect for me . In addition the details in terms of cost down to each journey is great with the app providing a great user experience . So overall super satisfied including lower costs overall for me Reviewed on: 16th August 2022
Didier Lehmann's avatar
Didier Lehmann

I only pay for the miles I drive!

5
Perfect for me as I am a very low mileage user. Even checked on me when I broke my ankle and wasn't driving for several weeks! Reviewed on: 16th August 2022
Logan Beveridge's avatar
Logan Beveridge

Absolutely amazing

5
Since we don’t use our car that often, paying by the mile makes more sense and has saved us a lot of money. The support is responsive and resolves any questions promptly. I would definitely recommend. Reviewed on: 16th August 2022
AMIT PATEL's avatar
AMIT PATEL

Excellent Service

5
Invaluable service. I highly recommend. Reviewed on: 16th August 2022
Jennifer's avatar
Jennifer

Very impresed

5
Is the best insurance i had in 15 years Reviewed on: 16th August 2022
Tomi Morina's avatar
Tomi Morina

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