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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy peasy

Easiest company to deal with, no small print and no messing around! Just pay for your miles and recieve alerts on upcoming bill dates. Cant fault how stress free the process is ⭐⭐⭐⭐⭐ Reviewed on: 16th August 2022

Easy and convenient

Quick and easy to setup. Fair charges to change address. The app works great! Reviewed on: 16th August 2022

Value for money

The one off payment is always reasonable and it easy to work out your monthly payments. I feel the added bonus of knowing where my car is with the tracker is fantastic. I also appreciated the text messages when the battery was running low during covid when I wasn't using the car very often. Easy to renew and a good comparabel price for the year. I recommend to all my friends and family that don't drive far in a month. Reviewed on: 16th August 2022

Fantastic!

No fuss, you just plug in and your off. Customer service is wonderful. Reviewed on: 16th August 2022

100% recommended

Joined ByMiles after using various other companies and it’s a product that works. I rarely drive and when I do, I get charged for those miles and it makes sense. If you’re a driver who has their car sitting on their drive 80% of the time, then I recommend ByMiles. Reviewed on: 16th August 2022

THE bestest insurance company EVER!

Hmmm, where to start? Easy to use App/online "Dashboard" with a fabulous "find my car" feature to help if you have forgotten where in that massive theme park car park you left your car! EXCELLENT customer service with an extremely well trained, polite and friendly team. Fabulous insurance at a great price! I highly recommend to anyone and everyone! Reviewed on: 16th August 2022

Highly recommended and fun!

Best value for money, other companies were quoting ridiculously. So easy, plug in the chip and forget about it. It’s fun to have all the journeys on the app and know exactly what each cost. Always recommend them to family and friends Reviewed on: 16th August 2022

Very good

Very good for cheap car insurance . They very good communication with customer service. Reviewed on: 16th August 2022

The best I have had

No worries no problems in this day and age I have peace of mind Reviewed on: 16th August 2022

Excellent

ByMiles is a great company that values customer service and also caters to people who aren't always on the go. Absolutely love this company. Reviewed on: 16th August 2022

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