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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

It works for me because when I'm not using car I don...

5
It works for me because when I'm not using car I dont pay.And very reasonable pence per mile. Reviewed on: 16th August 2025
Gary Horrigan's avatar
Gary Horrigan

This is my third year with By miles.

5
This is my third year with By miles. They come out as the cheapest insurance for me and am really happy with the service. Love the app too! Reviewed on: 15th August 2025
Sarah W's avatar
Sarah W

Great price

5
Great price and easy to keep track of monthly bill Reviewed on: 15th August 2025
William 's avatar
William

I love the fact that my monthly premium is so low co...

5
I love the fact that my monthly premium is so low compared to to other companies , I like the app and the fact that I get texts when my direct debit is coming out . Reviewed on: 15th August 2025
Sandra pickthall's avatar
Sandra pickthall

My experience Barbara Shipley...

5
Having been with By Miles for a number of years now I find it very good for me as I don't travel very far Having been in hospital recently I notified them to tell them that my car would be off the road for a few weeks and they appreciated me telling them then told them when I was back on the road again very helpful Reviewed on: 15th August 2025
Barbara Shipley 's avatar
Barbara Shipley

I’ve had no issues at all.

5
I’ve had no issues at all. I like the app and renewals are always easy. I spoke to customer service a few years ago to change my registration and even that was no trouble. Reviewed on: 15th August 2025
russell k's avatar
russell k

Great prices and great app.

5
Great prices and great app. Hassle free service. Reviewed on: 15th August 2025
Laura H's avatar
Laura H

Ideally suited to a low mileage driver

5
Ideally suited to a low mileage driver Reviewed on: 15th August 2025
MrsP's avatar
MrsP

Expensive not worth the cost will not renew

2
Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin

Finally, car insurance that’s NOT trying to rip you off

5
I’ve been with by miles for a few years now, their service is excellent, their prices are even better! The app tells you everything you need to know, it can even diagnose issues with the car and track it if its stolen, what more can you ask for. Reviewed on: 15th August 2025
Keith H's avatar
Keith H

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