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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Simple, easy car insurance.

4
Generally customer service is always quick and helpful. The app is simple and easy to use and everything is laid out well and easy to find. I’ve used By Miles for the last 4 years and am happy with the service. Reviewed on: 14th August 2025
Richard C's avatar
Richard C

Very competitively priced

5
The insurance is competitive and you get monthly info as to your consumed mileage which is very helpful Reviewed on: 14th August 2025
Sarah Crowther's avatar
Sarah Crowther

Very easy with customer services .

5
Very easy with customer services . Reviewed on: 14th August 2025
David Marks's avatar
David Marks

Great idea and it works!..

5
I was unsure about trying By Miles but I am very impressed! I was worried about installing the box but the instructions were clear. It’s a great idea to pay as you go! Reviewed on: 14th August 2025
Kath Jackson's avatar
Kath Jackson

Used for nearly 5 years and very pleased

5
I'm a low mileage user who just occasionally uses my car for school and supermarket runs... With extremely rare road trips, so the low annual cost with pay by mile suits me down to the ground alongside the rolling renewals that takes the annual pain of searches out c Reviewed on: 13th August 2025
L Davies's avatar
L Davies

Always there for us

5
When we have had issues with our tracker we always receive prompt, friendly, helpful advice. & are kept updated on progress of repairs. Having regular information on our distances travelled & routes I find both interesting & useful. Reviewed on: 13th August 2025
Sara W's avatar
Sara W

I love By Miles!!

5
I have been with you for two years and you have provided excellent value for money. I also love your app which is quick and easy to navigate and is great fun! Reviewed on: 13th August 2025
Alastair H's avatar
Alastair H

It’s great if I do more miles I just pay for the the...

5
It’s great if I do more miles I just pay for the them but if I don’t use my miles I get the money off my next policy GREAT Reviewed on: 13th August 2025
Marie W's avatar
Marie W

The BEST Insurers By Miles

5
I first used By Miles last year and I’m so impressed with them I insured again with them this year, even though they offered the option of searching for a cheaper one there was no way I was going to move insurers for a better price. Their service is impeccable and great value for money. They are the fairest insurers, only charging for the mileage you use. I have recommended them to lots of people because they have my trust from my experience. They truly deserve this recognition for a job well done, with the most amazing staff. Thank you for your service. Reviewed on: 13th August 2025
Bev B's avatar
Bev B

staff are so helpful its just great to speak with an...

5
staff are so helpful its just great to speak with an actual person Reviewed on: 13th August 2025
Esther's avatar
Esther

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