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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great value

5
Great value and helpful staff who quickly got my windscreen repaired And you get a tracker Reviewed on: 16th August 2022

Great value

5
I have used By Miles for the past 3 years and remain impressed - I haven’t had to shop elsewhere as they can never be beaten! Reviewed on: 16th August 2022

Finally - a budget friendly and fair insurance!

5
I took out a policy with By Miles a couple of years ago as I'm not a huge driver and only use my car once of twice a week. I was astonished at how much cheaper my car insurance instantly became because unlike other insurers, I'm only charged a fair price for the miles I actually drive. I decided I'd stick with them for life when my renewal came through and for once in my life it was cheaper! So many times you get an insurance renewal and the price has magically jumped up but not with By Miles. I'd recommend them to anyone, and in fact my brother has just joined and we both got free miles out of it! Reviewed on: 16th August 2022

Great for social users

5
If you only use your car infrequently this is a great way to save money Reviewed on: 16th August 2022

Great insurance provider

5
By miles have been very clear in terms of accurate pricing, changes to policy were efficiently, breakdown of policy is given very clearly for a new customer compared to pages and pages from other providers. I have benefited quite alot through their simplicity and very good app. Communication is really good through their customer support team and I was able to resolve many things straight away. I have recommended to many friends and family already and would continue to do so! Reviewed on: 16th August 2022

Best insurance I have ever used

5
Absolutely love it, best service and reasonable priced. Reviewed on: 16th August 2022

Simply the best

5
Best insurer I've ever used. I love how I pay each month for miles I have used. This is my 2nd renual and hope to continue to be a loyal customer. Reviewed on: 16th August 2022

Excellent

5
It is very informative on keeping up with my mileage use and I like the tracker idea!Especially as I am a low mileage driver!!! Reviewed on: 16th August 2022

Except value for money

5
The tracking expenditure is excellent Reviewed on: 16th August 2022

Happy

5
This is the best car insurance I ever had, I can check every trip how much it costed and the team keep me inform all the time with payments etc. So far so good ! Thank you ! Reviewed on: 16th August 2022