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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent for money!

5
Great service, affordable and easy to control with the app with how many miles your using. Also the car can be tracked at anytime whilst the device is in use! Reviewed on: 15th August 2022
kyle's avatar
kyle

Fantastic service

5
Great service always responsive & helpful. A great way to pay for car insurance and timely updates provided after every trip. Highly recommended Reviewed on: 15th August 2022
sue.pownall@btinternet.com's avatar
[email protected]

The best

5
Pay as you go! Been with them for 3 years, always the cheapest option. Reviewed on: 15th August 2022
Leanne's avatar
Leanne

Value for money

5
Very prompt and courteous.quote very apt for low mileage driver. Reviewed on: 15th August 2022
Maureen Conlin's avatar
Maureen Conlin

Pay as you go drive

5
Best ever new way to only at for what you drive driving for over fifty years now and was sick of my driving insurance going up every year and as I was getting older my driving time was getting smaller then my son found me i new idea for car insurance pay for only what you drive I just thought it was another one of those internet scams or something but he took me through it all and joined By Miles I can honestly say it is the best move I ever made not only does my policy go down every year so does the mileage rate so it cost me cheaper every year for every mile i do unbelievable but actually it’s true I would ask any body to go online and find a better deal especially if you don’t drive as much as you get a bit older every year I would like to thank my son for finding out about By Miles and wouldn’t hesitate to pass the information about your insurance company and thanks to By Miles it’s self thanks Mr Kevin Burton 5* Reviewed on: 15th August 2022
Neil's avatar
Neil

Excellent value for money

5
Excellent value for money Great app keeps you up-to-date Reviewed on: 15th August 2022
Mr Rajesh Kumar Jain's avatar
Mr Rajesh Kumar Jain

Brilliant value

5
Great value and easy to use with app Reviewed on: 15th August 2022
Maria Harvey's avatar
Maria Harvey

Excellent Company

5
Had no problems with By Miles Insurance. Everything is mapped out on their app. You can see where you have been and how much it costs. Ideal for me as I don’t do many miles in a year, very pleased. Reviewed on: 15th August 2022
John Thompson's avatar
John Thompson

You WILL save money!

5
An outstanding way to run an insurance company! Only pay for the miles you drive - with first class customer service, easy to understand policy, easy to navigate app. Everything in one place, if and when you need information or advice, and a daily/weekly update on the miles you drive. Outstanding! Reviewed on: 15th August 2022
John Atkins 's avatar
John Atkins

Great for low mileage

5
This is great insurance for those who do not drive a huge amount of miles each year. Living in a big city and with the children grown up we find ourselves not using the car as much but still want the luxury of our own vehicle. We also like the journey information tool and the ‘find my car’ and ‘engine diagnostic’ tools. ByMiles has worked out brilliantly for us this year. Reviewed on: 15th August 2022
Louise's avatar
Louise

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