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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Insurance with the driver in mind

Excellent and efficient service that is easy to track using the app. Reviewed on: 15th August 2022

Amazing

Clear and concise no messing,I always used to think why should we pay if you don't need and finally ByMiles did,damn I should of done it. Reviewed on: 15th August 2022

Great customer service

App disconnect frequently. I wanted to make changes to my payment card. I was advised to change details of payment using website. That was done but payment was still taken from my old card. Overall much cheaper than other companies. Reviewed on: 15th August 2022

Love it

Best car insurance ever. I have an expensive to insure car and live in the countryside so drive a lot. My car insurance is so low and easy to manage with notifications every month of what I am paying. I would recommend it to everyone Reviewed on: 15th August 2022

By miles car insurance suits me just right, it fits my personal needs so perfectly.

I have always had a very positive and friendly reception from the people I have dealt with. It’s a totally different experience from other companies who can be more of a hindrance than a help. Well done By Miles, thankyou. Reviewed on: 15th August 2022

Highly recommended

If you are a low mileage driver, ByMiles is the one. I like their idea of charging you by miles, and if you work from home, you case save money. Reviewed on: 15th August 2022

Affordable , reliable and easy

I love that I know exactly what I’m spending each month , I can keep track and it always works out cheaper than any others insurers every year and I’ve been with them 2 years now and going for a 3rd, you can speak to someone at pretty much anytime and always find answers you need, Reviewed on: 15th August 2022

Quick and Easy

So far it has been very quick and easy to set up and follow up on the issurance, and it's being a huge save for me, I don't use my car that often, great we have this type of insurance now. Reviewed on: 15th August 2022

Future for car insurance

For low mileage drivers an insurance policy that is costed per mile really helps keep driving costs down! Reviewed on: 15th August 2022

Why pay more

The staff are very helpful , and you get added security with a tracker, Reviewed on: 15th August 2022

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