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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance ever

5
By miles have been brilliant I’ve just renewed for the second year! Reviewed on: 12th August 2022
Nicki 's avatar
Nicki

Simple, fair and easy

4
Great principle... Pay for what you use. It's the oldest and most widespread transaction method for a reason. It makes logical sense. It's about time somebody extends this to the car insurance market. Someone that drives their car frequently is not the same as someone that drives occasionally. Charging them accordinly is fair and not a privilege. Reviewed on: 12th August 2022
MOHAMMED AKHTAR's avatar
MOHAMMED AKHTAR

Car insurance

5
Good company for car insurance. Value for money. No problems at all. Reviewed on: 12th August 2022
Simone Eloisa 's avatar
Simone Eloisa

Affordable, excellent communication.

5
Best car insurance for when you only drive short local distances. Doesn’t cost arm and a leg. Easily contactable. Great service. Reviewed on: 12th August 2022
k_p89@hotmail.co.uk's avatar
[email protected]

Great value and service

5
Does exactly as "it says on the tin" and saved me £150 last year Reviewed on: 12th August 2022
Ian Mason's avatar
Ian Mason

An effective and friendly car insurance company

5
Never had any reason to complain or have issue with ByMiles. The service is effective and well managed and staff are always happy to help. Reviewed on: 12th August 2022
Alex Hall's avatar
Alex Hall

Save me fortune

5
This has saved me so much money since taking this policy out last year. An incredible way of doing insurance and now I'm WFH it has been a life saver Reviewed on: 12th August 2022
Jack Bolger's avatar
Jack Bolger

The Best Insurance Set up by far

5
By Miles is the best insurance idea I've ever come across. There app is simple to use and it's easy to get in contact with them by phone. Top notch insurance company Reviewed on: 12th August 2022
SaniQue Gordon's avatar
SaniQue Gordon

User friendly

5
Quick to make changes to policy when changing car. Comparative renewal price. Refunded unneeded breakdown cover after renewal. Reviewed on: 12th August 2022
Alan Breen's avatar
Alan Breen

It's cheaper especially for me as my mileage is low

5
I've never had any problems they are very good in communicating changes and direct debit dates and the amount I'm paying each month without fail Reviewed on: 12th August 2022
Marcelle Duggan's avatar
Marcelle Duggan

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