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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Brilliant

Brilliant way of paying for your car insurance. So much better to that you are paying for what you used Reviewed on: 12th August 2022

Very convenient

Although the deposit it pretty high, the monthly charge is so much lower and with the cost of living, this is very ideal Reviewed on: 12th August 2022

Pay for miles you do

How insurance should be we don't do alot of miles is the car has work local Reviewed on: 12th August 2022

Great Low Milage Insurance

I no longer drive much. This type of car insurance is innovative for my situation. By Miles has dramatically reduced my car insurance cost! Reviewed on: 12th August 2022

Fantastic service, you only pay for when you use rather than paying fir a car to sit on the drive or in the garage.

Fantastic service, you only pay for when you use rather than paying fir a car to sit on the drive or in the garage. Reviewed on: 12th August 2022

Phenomenal

The best decision I've made was using By miles. I went from paying £110 a month to less than £30 a month. Unbelievable! Reviewed on: 12th August 2022

Excellent value for money

No complaints this company is a god send no fuss easy to sign up value for money regular statements and every month they let you know when you payment is due before they take it with money tight these days for a lot of people this is the best insurance company I have been with Reviewed on: 12th August 2022

Great customer service and saves money

I am an elderly lady (80yrs) and have used my car for local runs for the last 5 years clocking up about 3000 miles, thus paying far more than I should for insurance, so I was delighted with the quote from By Miles. This is now my 2nd year with By Miles and to my surprise the renewal cost was on par with my joining fee, which is a first for me! Any queries are resolved by return and I can actually control what I spend. I would be happy to recommend this company to anyone! Reviewed on: 12th August 2022

Good service

The service is quite affordable. The issue comes now when there is anxiety over the mileage that you use on a daily basis. Reviewed on: 12th August 2022

Easy, convenient & excellent value

As someone who is now a hybrid worker and travels very infrequently in to the office, a car insurance which recognises this and means I pay per use (after an initial upfront cost) has proven way more cost effective. The trackers easy to put in, the app quickly tells you how long your journeys been and the cost. I couldn’t love it more. Reviewed on: 12th August 2022

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