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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Happy

5
I'm very happy with my By Miles insurance and I recommend it already to friends and family Reviewed on: 12th August 2022

Hassle free

5
Good value, hassle free car insurance. You pay what you use so it’s much fairer than many others. I added a driver to my policy and was pleasantly surprised with how easy this was. Would definitely recommend By Miles. Reviewed on: 12th August 2022

Best car insurance By Miles!!!

5
This has worked out great for me due to now working from home full time. I could not beat the annual price even with being out and about at weekends and travelling in the UK for staycations Reviewed on: 12th August 2022

Best deal

5
I compared various car insurance companies and By Miles was the best value by miles. Reviewed on: 12th August 2022

You Will Love It

5
All I can say is I glad I found By Miles, over the last 10 months ive never spent more than £7 on my insurance. Obviously my car hasn’t moved much but my walking and cycling has improved. After lockdown I realised I didn’t need my car as much and was walking and cycling more to the shops etc. The insurance has now come even more important. With the cost of living going through the roof. Thanks By Miles, I have tried to spread the word about you guys as much as possible Reviewed on: 12th August 2022

Competitive prices

4
When I made a claim, due to someone hitting my car and not stopping my insurance company put my premium up by a very large amount, so shopped around and found By Miles to be by far the best option. That was some 3 years ago and still offer a good price. Reviewed on: 12th August 2022

Great

5
GreatGreatGreatGreatGreatGreatGreat Reviewed on: 12th August 2022

Easy access

5
They are straight forward and direct, and you really pay by how much you drive. I have saved so much money! Reviewed on: 12th August 2022

Excellent

5
Love the app, so easy to use. Love the car mechanic in glovebox. Customer service are quick to respond and very helpful. Reviewed on: 12th August 2022

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

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