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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Brilliant

Nice customer service. Very helpful Reviewed on: 11th August 2022

Easy and clear

I like that you pay for what you use and it’s easy to see the costs on the app Reviewed on: 11th August 2022

This should be the norm!

It was so easy to sort my car insurance with ByMiles. They were really transparent about what is and isn’t covered and laid this out clearly instead of burying it in the small print. The app is easy to use, the tracker device easy to install and I don’t know why anyone who doesn’t do huge trips doesn’t use them. I’ve saved so much money paying per mile since I started working from home! Reviewed on: 11th August 2022

Review

Bloody smashing company with cracking prices Reviewed on: 11th August 2022

Cheap price mileage

Great coverage for low price with good customer service Reviewed on: 11th August 2022

Great

Great experience and great customer service. Reviewed on: 11th August 2022

More than halved my car insurance costs, brilliant customer service

The best experience I’ve ever had with a car insurance company. Reviewed on: 11th August 2022

No more paying for what you do not use

Fantastic service and if you are a low/medium mileage user then this is a great option. No more paying for mileage you don’t use. Great prices and simple monthly billing. Would certainly recommend to anyone looking for a reliable, efficient insurance provider Reviewed on: 11th August 2022

Commendable

It's easy to know where you have been, your mileage, and the cost per each journey. If you don't use your car you have nothing to pay. It's innovative and exciting. Reviewed on: 11th August 2022

Best helpful finance company

First Response, I fully recommend this finance firm when, I was looking for a finance this company helped more than other finance company. Ever did. Reviewed on: 11th August 2022

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