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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

So far excellent!

5
Pricing…the best. Customer service excellent. I would; and already have recommend By Miles to friends and family. I have not yet had cause to make a claim from them so can’t comment on that aspect which for me would be the ultimate test…hence the so far so good. Reviewed on: 11th August 2022

5* Insurance Company

5
Fantastic insurance company, never had any problems, reasonably priced, perfect for what I need as I don’t drive too many miles. Great App. Best by far! Reviewed on: 11th August 2022

I love By Miles

5
By Miles is simple and the price is right! Reviewed on: 11th August 2022

Actual Affordable insurance

5
No gimmicks, does what it says on tin. You pay for what you use only! Reviewed on: 11th August 2022

They are doing well

5
Good support, nice coverage , easy to use Reviewed on: 11th August 2022

Much more modern and budget-friendly car insurer

5
I don't use my car for commuting and felt penalised by other car insurance companies for not usuing my car yet still having to pay their extortionate prices. It's about time we had a more modern car insurer like By Miles allowing us to pay on a per mile basis. Their app is brilliant too, letting you track your journeys and even check your car's engine for error codes. I just wish I'd found them sooner. Reviewed on: 11th August 2022

As I don't drive very far these days this insurance is fantastic for me, I will be staying with this co

5
By miles is a brilliant idea for low milage users,can recommend them & will continue using them. Reviewed on: 11th August 2022

Super easy to use and the best if you don't travel alone saves you loads of money

5
Never had an issue with any part of this company since changing my insurance over great around easy to use service and the recommended a friend for free miles is great Reviewed on: 11th August 2022

Amazing service

5
The best car insurance I’ve had so far I wish I found them earlier Reviewed on: 11th August 2022

Best value and great service

5
Only pay for what you use and service team always ready to help Reviewed on: 11th August 2022