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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant people to deal with

5
As a low mileage driver, By Miles suits me down to the ground - a basic 'garage' cost for the car, and only paying a reasonable cost on mileage i actually do. As I say, 'brilliant' scheme. Reviewed on: 11th August 2022
Peter Dyke's avatar
Peter Dyke

Excellent insurance

5
Easy to deal with. Very good price, it was half price to the quotes Reviewed on: 11th August 2022
david bennett's avatar
david bennett

Excellent choice for Non-frequent drivers

4
Glad I discovered By Miles via social media, as it was suggested and others echoed how good they are. Ever since I went with By Miles I've been happy with the insurance I pay as I am not a frequent driver. So paying as I go is the best situation for me. Reviewed on: 11th August 2022
Michael Danso's avatar
Michael Danso

Good Value

5
Good car insurance value, best for saving money. Reviewed on: 11th August 2022
Evin Pogz's avatar
Evin Pogz

Brilliant

5
Drove my car and payed for the mileage Reviewed on: 11th August 2022
adamdraper24492@gmail.com's avatar
[email protected]

Best insurance company ever!

5
I switched to By miles last year and I wish I did this earlier! They are very efficient and the best price on the market particularly for those who don’t have a high mileage. also great at communication and the easiest insurance process ever! Reviewed on: 11th August 2022
mandely Monasa's avatar
mandely Monasa

Great Value, Great Service

5
Have saved a lot by using this service that I pay for each mile I travel, rather than when the car is just sitting around on the driveway (like it does 95% of the time!) When I had my door glass shatter they came and sorted it out with zero fuss and a reasonable charge. Would recommend them to anyone. Reviewed on: 11th August 2022
Chay Hawes's avatar
Chay Hawes

Best insurance out there

5
From start to finish pay by miles is the best insurance company out there very simple and straightforward please try pay by miles Reviewed on: 11th August 2022
Imran's avatar
Imran

Best insurance, especially with coast of living high

5
Any issues I have had by miles has been able to sort it out. Their service is 10/10. Also by miles is by far the cheapest insurance i have been with in my life. I would recommend it to anyone. This insurance company actually cares about their customers, which is hard in this day and age. Reviewed on: 11th August 2022
Annie Butool's avatar
Annie Butool

Pay for exact usage!

5
Paying for what you actually use makes perfect sense, especially in these costly times we are currently going through. Reviewed on: 11th August 2022
Luke Richardson's avatar
Luke Richardson

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