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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy company to work with

5
No issues or co cerns with setting up account and tracking device. A good way to keep costs down. Reviewed on: 11th August 2022
Melissa Murphy's avatar
Melissa Murphy

Best features, easiest to deal with - and cheapest!

5
Cheapest provider for me by a mile, not only that I only pay for what I actually drive, I get amazing features on my policy like European cover and business use, on top of that the app is fantastic, I can locate my car on a map and check for engine fault codes right from my phone. Reviewed on: 11th August 2022
calum.burke@live.com's avatar
[email protected]

Excellent payment plan

5
Cheapest insurance I've ever had and very fair on price. Reviewed on: 11th August 2022
Kaydell Kaydee's avatar
Kaydell Kaydee

Great insurance

5
Very easy and helpful to work with Reviewed on: 11th August 2022
Charlie Matt's avatar
Charlie Matt

Why are all insurance policies not like this?

5
The concept of paying what you use, through your miles make so much sense. I am a low mileage driver and Miles has saved me 50% in insurance premium costs over the last year. Really simple to plug the kit into your car and the app is a great way to track you costs. Love it. Reviewed on: 11th August 2022
Louise Sawallich's avatar
Louise Sawallich

Great affordable use for low mileage

5
Iv never had such a service for only paying for what you use. If it sits there I'm not paying anything.. and when I'm driving it costs penny's per mile.. Reviewed on: 11th August 2022
Patrick Wylie's avatar
Patrick Wylie

Great experience

5
Communication is good, app is easy to use as is the set up of the tracker. Reviewed on: 11th August 2022
tattooedpixie@msn.com's avatar
[email protected]

10/10

5
So easy to sign up and track your monthly spending, and it’s way cheaper than any other insurance companies! Won’t be needing to look else where.. have told friends and family to switch to By Miles! Reviewed on: 11th August 2022
Hannah's avatar
Hannah

Excellent insurance

5
Excellent insurance and I would recommend it. Reviewed on: 11th August 2022
Iram Hussain's avatar
Iram Hussain

Always efficient and courteous

5
Always clear and plain speaking in their correspondence. Always give advance notice monthly on likely costs - no surprises. Reviewed on: 11th August 2022
Betty Renshaw's avatar
Betty Renshaw

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