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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service

Very good service experience and would like to maintain the relationship. Reviewed on: 11th August 2022

Highly recommend - great saving on car insurance

I recommended my son who received a cheaper car insurance and I received money off too. win win Reviewed on: 11th August 2022

Easy Insurance

Fantastically simple solution to insuring my car. Reviewed on: 11th August 2022

Exceptional insurance rates and customer service.

Unbeatable Insurance premiums with real quality customer service for a unmatched Insurance cover. Reviewed on: 11th August 2022

Amazing insurance

ByMiles is by far the best insurance company I’ve ever used. The charge by mile makes the insurance more affordable for me and the customer service is wonderful. Reviewed on: 11th August 2022

Cheapest, Friendliest Insurance EVER!

ByMiles is by far more superior than any insurance company I’ve ever used. They are forgiving, friendly and most importantly affordable. I’ve had multiple experiences with them over the years from accidental mileage loss from a garage not plugging the box back in with no charges. ByMiles are the best they are super quick to reply to any problems! Thanks guys an ongoing customer of 3 years + Reviewed on: 11th August 2022

Easy, simple and cost effective

It’s been different and quite good to have car insurance which lets you monitor your use. It has been simple, cost effective and easy to use. Reviewed on: 11th August 2022

Amazing service, very well priced!

Brilliant, friendly customer service. Received my miles tracker in a few days. I have not yet made a claim but in all other areas they are excellent. Very fairly priced too, and i love the mile capping... I drive 270 miles to visit family so very handy! Reviewed on: 11th August 2022

Great alternative

Very fair pricing and easy set up with tracker. Reviewed on: 11th August 2022

Brilliant Company

Brilliant customer service, company is intune with cost of living crisis, love that I'm able to track my car without having to buy an extra product and love that I'm able to plan my journeys and cost them this helps when planning a day out. Reviewed on: 11th August 2022

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