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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The bees knees,

Hi. I have a Thalidomide limb disability which means my insurance could be more with most insurers. .When I got a big old sportier model I thought my insurance would go through the roof. My nearest quote was £500 more. Now my basic insurance for a Merc is less than £150. How great is that. Michael Brear Reviewed on: 11th August 2022

Has worked smoothly and is saving me money on my car insurance!

I’ve been a customer for 9 months, I’m happy with the saving I’m making compared to the renewal quote from my previous insurer, works well for the mileage I do. Customer service was good when it came to taking out my policy, since then everything has been self-service through the app which has worked well. The real test will come when it’s time to renew, or in the case an insurance claim arises, but so far so good. Reviewed on: 11th August 2022

The best car insurance company out there by far.

The day i found By Mile was one of the best days of my life. I have been with them 3 years now and i wouldn't change insurers ever. Value for money, always get a friendly customer service agent and their prices are the best on the market hands down. Reviewed on: 11th August 2022

Cheap and cheerful

I was a bit skeptical at first but after being with these guys for a year now, I'm so happy with my choice! I have saved so much money with being a low mileage driver (roughly £400). Their app is great and gives you tons of information that other providers don't. I will be staying with them when my renewal comes and i can't recommend them enough. Good job By Miles! Reviewed on: 11th August 2022

Look no further

This is the easiest and cheapest insurance I've ever had. Brilliant value for your money especially in these hard times. All my family and friends think its great value for money. Don't think I'll ever change. Thanks for a great service guys Reviewed on: 11th August 2022

Good for low mileage drivers

The insurance is perfect for low mileage drivers. The app works well and gives you an instant notification of any journey you have completed. Customer service team are responsive through the app. Reviewed on: 11th August 2022

Fantastic customer service and low insurance cost.

I had a issue that needed to be sorted from my previous insurer and bymiles customer service agent was very helpful in guiding me on how to resolve the issue. Also the low insurance cost was great for me. Plus the added bonus of credit helped. Reviewed on: 11th August 2022

So easy to use and so affordable

Brilliant user experience, from easy set-up to great continued comms and updates. A major benefit is that the app provides an affordable solution for car insurance. Reviewed on: 11th August 2022

Excellent

Pay for what you drive, good for all drivers in all age groups Reviewed on: 11th August 2022

Excellent

By miles reduced my insurance premium from over £800 to a number in the £200s! I do such low mileage that utilising the referrals means I don’t even pay a monthly by mile cost. Even factoring in the additional monthly cost of the policy it’s still way less than I would have previously paid. I couldn’t recommend them enough! Reviewed on: 11th August 2022

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

By Miles Car insurance reviews (13081)

Easy and affordable

The bees knees,

Has worked smoothly and is saving me money on my car insurance!

The best car insurance company out there by far.

Cheap and cheerful

Look no further

Good for low mileage drivers

Fantastic customer service and low insurance cost.

So easy to use and so affordable

Excellent

Excellent

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