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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
By miles reduced my insurance premium from over £800 to a number in the £200s! I do such low mileage that utilising the referrals means I don’t even pay a monthly by mile cost. Even factoring in the additional monthly cost of the policy it’s still way less than I would have previously paid. I couldn’t recommend them enough! Reviewed on: 11th August 2022
Drefxab's avatar
Drefxab

On the tin

5
Does everything it said on the tin, I haved saved £120 this year Reviewed on: 11th August 2022
George Darley's avatar
George Darley

The only car insurance you need

5
Great help whenever needed. Easy to use app, all the information you need on the app, track how much you bill will be etc. Great for people who don't travel very long distances at least! Reviewed on: 11th August 2022
Bruno's avatar
Bruno

Remodeling car insurance

5
If you aren't driving your car more often. This insurance is for you. Help you save money and same time helping the planet. .because you drive car only when you have to. My complaint will be about the renewal They should reduce the cost for those who stay For the fidelity. Thanks Reviewed on: 11th August 2022
Mockus Clem's avatar
Mockus Clem

You control the cost

5
I paid a basic charge then I controlled the cost by the miles I did not pay for the miles I did not do. Reviewed on: 11th August 2022
John Dring's avatar
John Dring

Great insurers for those not doing as many miles and very cost effective

4
I have used ByMiles for just under a year now - They have a great offering, fast delivery of the telematics device and lots of helpful features in the app. Would (and have) recommended to others to use. I will likely renew with them next period. Reviewed on: 11th August 2022
James's avatar
James

Fantastic insurance

5
Hassle free insurance, you pay for what you drive Reviewed on: 11th August 2022
Ester 's avatar
Ester

Exactly what I need

5
Working from home means I hardly ever use my car, it just sits there gathering dust and costing me money! This insurance has saved me a fortune compared to other insurance companies and I don't think I would ever swap away from it! Reviewed on: 11th August 2022
Lauren Reading's avatar
Lauren Reading

Transparent and fair insurance

5
By miles is a great insurer which really works for me. Only paying for my miles has really allowed me to have a fairer insurance rate on my car. I don’t use excessive miles on my car so this was perfect for me and also allowed me to have a cheaper premium. The app is really easy to use so this has allowed me to track my miles and spending. I will definitely be recommending to friends and family. Reviewed on: 11th August 2022
Sophie Frost's avatar
Sophie Frost

Fantastic company

5
Brilliant company, so simple, straightforward to deal with. Customer service is ace ! Reviewed on: 11th August 2022
Qasim Gilani's avatar
Qasim Gilani

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