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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022
Madonna Rogers 's avatar
Madonna Rogers

Wont be changing to another provider anytime soon

5
By Miles has been the best insurance provider I’ve ever been with. They are always happy to help and it’s so easy to navigate. It’s easier for me to budget monthly because I can work out my miles prior to journeys. By Miles won’t be saying bye to me anytime soon! Reviewed on: 11th August 2022
Taylor's avatar
Taylor

Best insurance "By Miles"

5
Finding out about By Miles was fantastic as I don't travel many miles in a year. Reviewed on: 11th August 2022
Susan's avatar
Susan

Excellent value

5
Excellent service and value. Only pay for what you drive. Had helped so much since working from home! Reviewed on: 11th August 2022
Musaddin Miah's avatar
Musaddin Miah

Best option for me

5
Because I don't drive that much this insurance company provided me the best option for my car. Thanks Reviewed on: 11th August 2022
andrey7_c@yahoo.com 's avatar
[email protected]

Excellent value

5
Helps when you are not sure how many miles you will be doing. Ensues you pay for exact mileages either up or down Reviewed on: 11th August 2022
Neil Middleton's avatar
Neil Middleton

Outstanding service and value for money.

5
By Miles offer a great price for car insurance. The app is really easy to use and helps you keep track of your mileage. I would highly recommend them to anyone. . Reviewed on: 11th August 2022
Joshua Wilkinson's avatar
Joshua Wilkinson

Good but not great

3
It would be great if they wouldn't charge more than they should. Their mileage is always more than what it is on my dashboard. I've checked month by month and they charge more. If yoi travel more than certain mileage it's better to get a different insurance. Will stay until the end of my contract and leave. The app is good tho for tracking where you go Reviewed on: 11th August 2022
Anabella 's avatar
Anabella

Your insurance your way

5
I love the flexibility that by miles gives, being able to pay by the mile enables me to budget my car insurance Reviewed on: 11th August 2022
Richard Hosking's avatar
Richard Hosking

very good company with great customer service and quick responses!

5
Thank you for being a great car insurer and answering any queries I have had in a timely manner. This is very important in todays fast-paced society!! Reviewed on: 11th August 2022
Liv's avatar
Liv

Good Value

5
If you don’t use your car often this is a great Insurance company, saved me £s Reviewed on: 11th August 2022
Gail's avatar
Gail

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