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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Insurance of the year

5
Easy to get and easy excess. Best insurance in UK Reviewed on: 11th August 2022

Great modern insurance company

5
I was a bit sceptical about it at first, due to the their tracker. But probably I was overthinking it. I have been trying it now for my cars for few years and I will never go back to the traditional insurance companies. Reviewed on: 11th August 2022

Good value insurance

5
Having the option to monitor exactly how much my driving costs me, has been a great way to make sure I spend the correct amount each month. By Miles’ app has also been so user friendly & helped me optimise my journeys to reduce my fuel usage & ultimately my monthly bills. Reviewed on: 11th August 2022

Highly recommend

5
Amazing company,I have saved a lot of money since I am with By Miles.where in the world pay 15 -16 £ per month insurance.?! Thank you! Reviewed on: 11th August 2022

Very good

5
First insurance company with fair pricing. It’s my third year with them and must say customer care is outstanding. Reviewed on: 11th August 2022

Fantastic for those WFH

5
Brilliant service for those who drive minimal miles. Instant feedback and regular communications. Reviewed on: 11th August 2022

Quality insurance cheaply

5
If you are a low mileage driver, this is an ideal way to get insurance at a great price. Reviewed on: 11th August 2022

Payment for road use, not parking!

4
Simple to set up and operate, without any hassle. Reviewed on: 11th August 2022

Recommended car insurance

4
As a low milage driver, I have found car miles a great insurance company. Easy to contact if needed, everything is on the app. Have been with them for 2 of the 3 years I have been driving and haven't had need to complain. Reviewed on: 11th August 2022

excellent

5
Great service, always easy to get hold of , quickly sort problems out Reviewed on: 11th August 2022