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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Smiling at my monthly premium

For the first time since I've been a driver I actually smile every time my monthly premium goes out because its so little... Great company, have tried recommending it to loads of people Reviewed on: 11th August 2022

Innovative product and super customer service

4 years now with By Miles and it's been a pleasure. They work hard to keep my premium competitive, it genuinely feels like a cooperative relationship to get the cover that works. Having the tracker in the car is a bonus, giving an extra level of security and traceability helpful in many ways. Reviewed on: 11th August 2022

Pay a fair price for insurance

You pay a fair price for insurance, the more you drive the higher the risk to your insurance. It comes with a free car tracker too, By miles allows you to take your car abroad, no hassle. Great service. Reviewed on: 11th August 2022

Value & Control

Good price for overall insurance & very good mileage price. Allows for more control over how much I spend & means no dead waste of money when not using the car. Excellent for people that don't need to use their car all the time or is only travelling short distances. Reviewed on: 11th August 2022

Fantastic value for money

Easy to set up and fantastic value for money. Went from spending £40 a month on car insurance to £5 a month on average. Excellent concept as you only pay for the miles you drive! Reviewed on: 11th August 2022

A fair way to do car insurance

Very happy with our By Miles experience. Paying only for the miles you drive and thus being rewarded for driving less is the fair way to offer insurance. It's a no brainer! Reviewed on: 11th August 2022

Amazing company with very clear charging info

I was slightly nervous about joining By Miles but have been so impressed by the ease of using this car insurance company. It is so refreshing to be given such clear monthly payment into. All good. Reviewed on: 11th August 2022

Great great great and great again

Really affordable and sensible, makes you think about car use so less emissions and saves money!!! Reviewed on: 11th August 2022

Straightforward and simple

Easy to join, use the app or the portal to track your usage. Reviewed on: 11th August 2022

Love tracking my miles!

ByMiles has saved me so much money. With WFH, sometimes I drive loads and sometimes I go days without touching my car, ByMiles is the perfect solution for saving money as you only pay for what you've actually driven. Reviewed on: 11th August 2022

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