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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic business model to save the customer

5
For low mileage car users this business model has been a life saver in growing uncertain times. With many household bills dramatically increasing, this model has been an excellent model for other industries to follow. Reviewed on: 11th August 2022
Sean 's avatar
Sean

Highly recommend

5
Insurance is one of the best companies. Price, cover, ticks all the boxes. Reviewed on: 11th August 2022
Saima 's avatar
Saima

Reduced my annual insurance by half!

5
Perfect insurance cover for people who don't drive very often, managed to reduce my premium by half Also love the locater tracker on the car and the car medic - great features! Would absolutely recommend to family and friends Reviewed on: 11th August 2022
Zubair Hasan's avatar
Zubair Hasan

Ideal for me

5
This is the most logical economic way of buying car insurance. Reviewed on: 11th August 2022
Judith Partridge 's avatar
Judith Partridge

Fantastic

5
Well I'm a carer and it was a family member that informed me of this site and I've got to say it has saved me so much would highly recommend to anyone Reviewed on: 11th August 2022
Nicola's avatar
Nicola

The best insurance company

5
By miles are the best insurance company due to them always giving me the best price and I will continue to stay with them for further years as I love that I can pay a small yearly amount upfront and then easily track via their app how much you spend monthly paying by the mile, it so easy to set up with them and I've had nothing but good service, I would definitely recommend! Reviewed on: 11th August 2022
Tracey Evans's avatar
Tracey Evans

By Mile are ahead of the game!

5
When everyone else is hiking up their prices, By Mile has found a way of making car insurance fair and massively competitive. Monthly price is totally dependent on how much you actually drive. In the 'cost of living' crisis, By Mile is making things fair & affordable. Reviewed on: 11th August 2022
Kelly L's avatar
Kelly L

Saved me a fortune!

5
I travel under 5000 miles per year but have had a pretty high mileage year by my standards but I've still saved a fortune with ByMiles. I've gone from £40p/m to averaging £10-15p/m Reviewed on: 11th August 2022
Adam Canavan's avatar
Adam Canavan

Best insurance company

5
Been with these guys for few years no hassle just pay as you go there’s months when I pay as little as £5 can’t recommend them enough . Reviewed on: 11th August 2022
Homayra's avatar
Homayra

Superb service, excellent value

5
Absolutely 1st rate, great value especially if you do low mileage works out about 60% cheaper than my standard insurance quote. Have been with them for 2 years now and plan on staying put. Reviewed on: 11th August 2022
Stephen Mcgovern's avatar
Stephen Mcgovern

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