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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent insurance perfectly fit for flexible lives

5
This is by far the best car insurance company I've used. I don't always use my car as I sometimes cycle, walk and get public transport. I'm very happy that whilst I'm not using my car (sometimes for a long period), this is still being covered and I'm not being charged as if I'm using my car everyday! Rate for daily drive is a bonus as overall cost was significantly cheaper than other insurers. A++ service and customer service via app goes to ByMiles. Reviewed on: 11th August 2022

Value for money

4
If you go over you miles you don't get charged good for long day trips and family holidays Reviewed on: 11th August 2022

Extremely cheap and fair policy

5
I have been with by miles for 2 years now. I can say it’s extremely fair policy for someone who doesn’t drive as much. Excellent customer service. Online chat available too. You only pay for what you use. You can keep an eye on your miles and the cost each month. I’m extremely satisfied with my car insurance. I give this insurance company 5 stars ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 11th August 2022

Quick, easy and cheap

5
Very good experience so far and I would like to renew my policy hopefully Reviewed on: 11th August 2022

Great value for money

5
With only one tiny increase in premium over four years I don’t have to worry about trawling through comparison sites to look for price when it’s due. Reviewed on: 11th August 2022

Very easy to use and very competitive

5
Easy to use, easy to setup and very competitive on price Reviewed on: 11th August 2022

Happy Customer

5
I am so please I made the decision to join Bymiles. Its coming to year almost and I have had a great experience the cost is decent, the customer service is great and love that you can chat with the team on the app and problem sorted. It has been very rewqrding with the extra pennies you save after capping 150 miles. I love going for a long drive knowimg that my insurance is in good hands and I dont need to stress about the pricing, with petrol rates so high this is the best thing to save on insurance. Thank youx. Reviewed on: 11th August 2022

Really good option for low mileage drivers

5
I am over 8 months through my first year with ByMiles insurance tracker product and so far it is definitely working out a lot cheaper than standard insurance cover. If you’re a low mileage driver it is definitely worth checking out as it may well save you a lot of money. Reviewed on: 11th August 2022

Best Insurance Company

5
Not only am I saving money but when I moved house - they gave me back some of my deposit. Sometimes my monthly payment is under £10. What a blasted steal!!! Reviewed on: 11th August 2022

Fair and cheap

5
Absolutely the fairest and lowest cost insurance I’ve had in five years Reviewed on: 11th August 2022

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