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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Very pleased I found By Miles

5
Since I joined up with By Miles have had trouble free motoring , very friendly and helpful customer service .The most difficult part was fitting the tracker, fortunately advice given but so glad no camera near by as I did contortions finding and connecting device . I already advised friends of By Miles Company Reviewed on: 11th August 2022
pamwakeling@btinternet.com's avatar
[email protected]

Best insurance ever!!!!

5
The first ever company that charges you by the mile! Very cheap and it is much needed is especially in these difficult times! Reviewed on: 11th August 2022
Ollie 's avatar
Ollie

Hassle free insurance

5
Since getting my car insurance through Bymiles, I’ve had no issues whatsoever, if I’ve needed to contact them over replacing my tracker into my new car they were there to help, the customer service is excellent and having everything on an APP is so easy, all at your fingertips. I would recommend to anyone. Reviewed on: 11th August 2022
Richard Ball's avatar
Richard Ball

Excellent value

5
Excellent value. Easy to use. Keeps me updated. Reviewed on: 11th August 2022
Siobhan Lang's avatar
Siobhan Lang

No nonsense

5
My experience of being a ‘By miles’ customer has been a very positive one, the app is great, so I can keep a track on my mileage, as well as my spending. In the current climate it’s so vital. Reviewed on: 11th August 2022
Gemma Kelly's avatar
Gemma Kelly

Easy,cheap,hassle free

5
Drive as much or as little as you want or need and only pay for what you use. Reviewed on: 11th August 2022
Jp's avatar
Jp

Excellent,

5
I only paid £223 pounds last year, thats including recovery service. Reviewed on: 11th August 2022
Abdul Samed's avatar
Abdul Samed

Although I haven't made a claim, my experience with them was great

4
Although I haven't made a claim, my experience with them was great and the concept is good if you don't drive much Reviewed on: 11th August 2022
M H's avatar
M H

Excellent company

5
Great communication throughout from taking out the policy, to any queries answered. Also have an excellent recommendation programme Reviewed on: 11th August 2022
Lucy's avatar
Lucy

Cheap cheap cheap

5
I've saved at least £200 this year on car insurance thanks to the pay as go policy. I will definitely review with them later this year. Reviewed on: 11th August 2022
Courtney Bent's avatar
Courtney Bent

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