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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Highly recommend

5
Insurance is one of the best companies. Price, cover, ticks all the boxes. Reviewed on: 11th August 2022

Reduced my annual insurance by half!

5
Perfect insurance cover for people who don't drive very often, managed to reduce my premium by half Also love the locater tracker on the car and the car medic - great features! Would absolutely recommend to family and friends Reviewed on: 11th August 2022

Ideal for me

5
This is the most logical economic way of buying car insurance. Reviewed on: 11th August 2022

Fantastic

5
Well I'm a carer and it was a family member that informed me of this site and I've got to say it has saved me so much would highly recommend to anyone Reviewed on: 11th August 2022

The best insurance company

5
By miles are the best insurance company due to them always giving me the best price and I will continue to stay with them for further years as I love that I can pay a small yearly amount upfront and then easily track via their app how much you spend monthly paying by the mile, it so easy to set up with them and I've had nothing but good service, I would definitely recommend! Reviewed on: 11th August 2022

By Mile are ahead of the game!

5
When everyone else is hiking up their prices, By Mile has found a way of making car insurance fair and massively competitive. Monthly price is totally dependent on how much you actually drive. In the 'cost of living' crisis, By Mile is making things fair & affordable. Reviewed on: 11th August 2022

Saved me a fortune!

5
I travel under 5000 miles per year but have had a pretty high mileage year by my standards but I've still saved a fortune with ByMiles. I've gone from £40p/m to averaging £10-15p/m Reviewed on: 11th August 2022

Best insurance company

5
Been with these guys for few years no hassle just pay as you go there’s months when I pay as little as £5 can’t recommend them enough . Reviewed on: 11th August 2022

Superb service, excellent value

5
Absolutely 1st rate, great value especially if you do low mileage works out about 60% cheaper than my standard insurance quote. Have been with them for 2 years now and plan on staying put. Reviewed on: 11th August 2022

Excellent insurance perfectly fit for flexible lives

5
This is by far the best car insurance company I've used. I don't always use my car as I sometimes cycle, walk and get public transport. I'm very happy that whilst I'm not using my car (sometimes for a long period), this is still being covered and I'm not being charged as if I'm using my car everyday! Rate for daily drive is a bonus as overall cost was significantly cheaper than other insurers. A++ service and customer service via app goes to ByMiles. Reviewed on: 11th August 2022