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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Brilliant company!

Fantastic value for money and very friendly staff. I’ve recommended them to family and friends. Reviewed on: 10th August 2022

Love it, suits me perfectly

ByMiles is great for me as I don't travel long distances. This way, I pay for how far I go and get a much more reasonable rate. I love how easy it is and that my monthly payments are so minimal I barely notice them leaving my account. 100% recommend, especially if like me you're the kind of person who just nips to the shops and around town here and there. Reviewed on: 10th August 2022

Paying only by the mileage you drive is a great idea. Why pay the same as high mileage drivers?

This is my second year with By Miles. Unless their prices rise dramatically I will stay with them. Paying only by the miles you drive is a great idea and much fairer for low to medium mileage drivers. My yearly cost with them is around half of what it was before. Reviewed on: 10th August 2022

Really great car insurance concept

Very easy to set up,great you only pay for the miles you do which mackes you think twice before making excessive trips.which results in me walking more which is better for my health and the environment. As a company they have been very helpful and informative Best insurance company I have used Reviewed on: 10th August 2022

You are the best

You save my fortune by letting me control my driving expenses, thank you so much!!! Reviewed on: 10th August 2022

Brilliant service all the way

Great service and definately super value for money. Reviewed on: 10th August 2022

Unique and Fantastic

I had never heard of Miles two years ago, but I wouldn't insure with anyone else now. They have made me feel in control of my insurance, I only get charged for the miles I do. So now if my car is sat at home I don't have to worry about my insurance getting wasted. They also reward loyalty, my insurance was cheaper the second year. I have recommended them to all my friends and family and at least 2 have now insured with them. Reviewed on: 10th August 2022

Thank you

Excellent service all the way !! Keeping Clients informed... ALL THE TIME !! Reviewed on: 10th August 2022

Great service

Great service and easy to deal with. Highly recommended. Not for drivers with learner's licence. Reviewed on: 10th August 2022

Cheap and easy

I drive relatively few miles and this has been a very economical insurance. My only regret is that I can’t insure my housekeeper of 15 years Reviewed on: 10th August 2022

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