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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great value for money

Best quote for my driving needs and more than competitive price. Saving myself a small fortune. Already recommended them to friends and family. Reviewed on: 9th August 2022

Great Choice!

So easy to set-up and no hassle whatsoever, always kept up to date with current information and really useful email with your monthly usage and payment amount. App is a breeze to use and the customer support is fantastic. I recommend you guys all the time, thanks for being a great insurer! Reviewed on: 9th August 2022

Low cost savings absolutely

I use car when I need to so costs very good on my pocket Reviewed on: 9th August 2022

You deserve to win, first class service will always recommend you to my friends and family

You are the most reasonable insurance company of all Reviewed on: 9th August 2022

If only all policies were as fair as this

As someone whose mileage decreased significantly, it was great to find a company that catered to my reduction in driving. Not only does the tracker record my journeys accurately, it gives me peace of mind that I always know where my car is. The app is well designed and simple to navigate and I love that I can access help and advice from friendly assistants, without having to hunt for telephone numbers or being taken around the houses. The ability to estimate the cost of a journey and a running total makes it possible to keep track of mileage and cost. Fair notice is given before money is requested from accounts, so there are no surprises. The way forward for insurance. Reviewed on: 9th August 2022

Claim

The claim process takes too long as regards to waiting time with no updates. Reviewed on: 9th August 2022

Awesome

Mt experience so far with Bymiles is awesome, so efficient and fast in sorting out issues when ever I called and it’s the cheapest I’ve ever uses. Reviewed on: 9th August 2022

A sensible insurance plan for low mileage drivers

I have insured my car for over 2 years now and have saved hundreds of pounds. My mileage is low but having a car is a necessity. On a pension I am grateful to be keeping my car on the road. This is not just for me but for neighbours and friends who I shop for or give lifts to. Any queries have been dealt with quickly and efficiently. Reviewed on: 9th August 2022

Sensible way to insure your car.

This is no good for regular high mileage use, but is ideal for low mileage or occasional long distance, it is however capped on a daily basis so long distance will not cost a fortune. IT SAVED ME A LOT DURING THE LOCKDOWNS. I will give a 5 star rating. Reviewed on: 9th August 2022

Great company

Great prices and good company. Cannot fault Reviewed on: 9th August 2022

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