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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Definitely recommend them

5
Attentive and reasonable! I’ve been with them for 3 years now Reviewed on: 9th August 2022
Gita Tandon's avatar
Gita Tandon

Best trustworthy insurance provider

5
Great app! Clear info! Very kind on renewal offer. Reviewed on: 9th August 2022
iEddyMorrison's avatar
iEddyMorrison

Best decision we ever made

5
Love that we are only charged for the miles we drive. Meaning we are not just a number but individuals who are treated for the people we are. Recommend ByMiles to everyone xx Reviewed on: 9th August 2022
Clare's avatar
Clare

Excellent

5
Fantastic concept Excellent service Highly recommend Reviewed on: 9th August 2022
Gill Sharratt's avatar
Gill Sharratt

Easy to use and no hassle

5
Cheap paying by the miles we drive, but can be pricey in the long run if you do more mileage. The customer is in control, we do the admin when it comes to changing payment details or information updates etc. Easy to use app, no hassle renewals, prompt help with customer service, someone always available when you have the smallest of questions. Couldnt ask for more. Reviewed on: 9th August 2022
Saba's avatar
Saba

Great

5
Very easy to use, great company Reviewed on: 9th August 2022
danhindes@icloud.com's avatar
[email protected]

Cheap, useful car insurance

5
By Miles makes it very easy to set up an account and install their tracking device to make sure the your only pay for the insurance that you need Living in a city, my milage is usually very low but can be big during holiday seasons: this makes traditional "estimation" based policies inaccurate at best. By Miles solves this problem. Reviewed on: 9th August 2022
Fraser Davies's avatar
Fraser Davies

Excellent value

5
Excellent value for money, good customer service and easy to use app. Highly recommen Reviewed on: 9th August 2022
Jamie 's avatar
Jamie

Excellent attitude of staff towards customers

5
Nothing has been to much trouble ,very professional service all round . Reviewed on: 9th August 2022
Paul Hollick's avatar
Paul Hollick

Fair, Brilliant and Affordable

5
Just an amazing experience I had so far with By Miles. Highly recommended. Reviewed on: 9th August 2022
VINCENZO PRIMATO's avatar
VINCENZO PRIMATO

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