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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurance company

5
My best insurance company really feel great with per mails and always pay less even if you drive long distance I recommend for every one who looking for saving his money and styling product. Reviewed on: 9th August 2022
Ali S's avatar
Ali S

Great value

4
Great value - happy customer. I would recommend to others. Reviewed on: 9th August 2022
Bobbie-jean 's avatar
Bobbie-jean

car insurance that makes sense

5
By Miles is a great insurance company. Easy to sign up and make changes when needed. The pay by mile is perfect for drivers that don’t need to commute daily, regardless of how far the journey is when they do drive. Reviewed on: 9th August 2022
Sherrie's avatar
Sherrie

Everybody needs this

5
Most insurers charged me about £600 for the year even with 9 years no claims, by miles charge me £160 very affordable for people who can't sum out £600 or pay extra for monthly payment of £70 plus £200 up front, and all I pay is 1-2p a mile max 15 a month £20 if I go mad n drive a lot more. In my opinion other insurer's can't compete. Reviewed on: 9th August 2022
Anthony Angell's avatar
Anthony Angell

Easy

4
The app is easy to use and the customer service always quick and easy. No problem Reviewed on: 9th August 2022
Marcia Fuller's avatar
Marcia Fuller

Very Happy with ByMiles

5
I prefer this pay per use model VS the traditional one. Reviewed on: 9th August 2022
Julian Ramos's avatar
Julian Ramos

CHEAPER than some EXCELLANT CUSTOMER SERVICE RATING

5
FIRST class company all questions answered within 24 hours of receipt. Polite knowledgeable staff who treat you as a customer not just a named account Reviewed on: 9th August 2022
Ken's avatar
Ken

Just what my husband and I needed our mileage has reduced and this way we are in control

5
Have already recommended to others and will continue to do so. Reviewed on: 9th August 2022
Margaret S's avatar
Margaret S

Brilliant value for money . Not ageist

5
Caters for the older driver who no longer makes long journeys . Make the convenience of having a car affordable . Our independence is extremely important Reviewed on: 9th August 2022
Patricia.riddick@sky.com's avatar
[email protected]

Smart Metered Car Insurance

4
Its great to have by miles car insurance on the dashboard to help manage and monitor day to day motoring costs and have all the necessary documents at your disposal on a tidy smart app Reviewed on: 9th August 2022
Steve Lannon's avatar
Steve Lannon

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