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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By Miles - great new way of pricing insurance

This new way of pricing insurance makes such perfect sense and is very fair to all road users. The less you drive the less chance you have to be in an accident - surprised it took a pandemic for someone to think of it! The Billing is all very clear and it's easy to see at any point in time what you are clocking up via the App. Reviewed on: 9th August 2022

Very simple and cost effective

All the explanations were simply worded when I signed up and all was always very clear. Very good value for money too! Reviewed on: 9th August 2022

Peace of mind as needed

By Miles offer a completely self managed mechanism to manage my car insurance. Why pay insurance when the car is just sitting on my drive. Reviewed on: 9th August 2022

Saved me so much money

Now that I only pay per mile for insurance, my car expenses have gone down dramatically. I now pay less than half what my insurance was previously costing me. Reviewed on: 9th August 2022

Best Insurer for low mileage user

Fantastic service from all angles Customer Service on, backed by top provider, small fee, then you pay a few pence by the mile only. If you do less than 5000 miles don't look anywhere else. By Miles is the only way to go for low mileage users Reviewed on: 9th August 2022

Perfect car insurance

Great product for varied car use. Reviewed on: 9th August 2022

Payment details

I am insured with By Miles because my payments are spread over 12 months which is convenient for me. After paying a small deposit I pay for the mileage I do at the end of the month. So the less you do the less you p. I would recommend anyone who does low mileage to get a quote. Reviewed on: 9th August 2022

Friendly, helpful, money-saving....

I no longer drive any great distance, so finding By Miles was wonderful. They were super helpful setting it all up originally and have always dealt with any queries in a friendly and competent manner. Reviewed on: 9th August 2022

Exactly what I needed

Great help during this financial crisis and lock down . Other than that helps keep track of mileage and people like me that rely on a car but don’t drive much . Also for company cars keeping track of movements Reviewed on: 9th August 2022

Most cost effective

Best insurance I've had and the cheapest Reviewed on: 9th August 2022

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