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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Perfect for my needs

5
I've been with ByMiles for over a year and I totally recommend Reviewed on: 9th August 2022

Does what it says on the tin

5
You can't go wrong with ByMiles. It's easy to manage your account online or through the app and there's a nice bonus that it helps you remember where you are parked and let's you know if there are any gremlins appearing under your bonnet. Reviewed on: 9th August 2022

Amazing saves a lot of money

5
Saved me a lot of money on insurance which is great as I feel I am not wasting money paying for a car I don’t drive to much Reviewed on: 9th August 2022

By Miles is the best By miles

5
I have been a customer with by miles for a few years now and it’s the best car insurance I have ever had. Their customer service is also decent to none and their chat function is second to none. I also recommend the company to everyone. Fair priced, reliable, user friendly and has a customer first focus Reviewed on: 9th August 2022

Best car insurance ever

5
Hands down the best car insurance company Cost effective Great customer service Reliable service Reviewed on: 9th August 2022

Wish I heard about By Miles years ago!

5
Such a great idea, you only pay for what you use basically.. it’s that simple and saved my hundreds of £’s over the last couple of years Thank you Reviewed on: 9th August 2022

If the Miles Fit wear it

5
Been out of work, My car insurance was by miles was very low because i didn't go anywhere. I now have a job but only do 5000 miles a year so By Miles is still cost effective Reviewed on: 9th August 2022

The future is here

5
After three years with ByMiles my experience is still excellent. I just pay as I drive. The rewards work immediately, no fuss nor phone calls. The tips provide by email are just short and sweet. And the app is super easy to use, clean and provides all that I need. ByMyles is a business example many other companies should follow!! Reviewed on: 9th August 2022

Best Insurance company like me

5
I am from Nepal and I work here in the Army. I don’t have many relatives here in the UK. Must of the time I spent my off time in the camp so this insurance company has been the best for me because of me travelling minimum distance and moreover I will be away from camp due to various training and work commitments. That’s why this has been the bestest car insurance for me and I highly recommend this to the people like me. Reviewed on: 9th August 2022

Just what I needed

5
No problem with this company so far Reviewed on: 9th August 2022