Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Just what I needed

5
No problem with this company so far Reviewed on: 9th August 2022
audiobook sherlock's avatar
audiobook sherlock

Smart people company

5
First rate service both on renewals and on my one claim. So nice to know where your car is via the app as gives peace of mind. Helps with planning finances. I recommend to anyone who has limited mileage Reviewed on: 9th August 2022
Angie's avatar
Angie

Fantastic car insurance provider, would not choose anybody else!

5
Excellent service, every component part is taken care off with consummate diligence start to finish! No other alternative choice. Reviewed on: 9th August 2022
Moonsar Ali's avatar
Moonsar Ali

Best insurer

5
This is my 2nd year in a row with by miles. Customer service is Excellent. Very easy to use login with all the details of my journeys. A very satisfied customer and will definitely be renewing for a 3rd year when my renewal comes through. Reviewed on: 9th August 2022
Gisele Cc's avatar
Gisele Cc

Good option for those who don't do much miles per month

3
Good for those who don't do much miles per year. Reviewed on: 9th August 2022
Farhan Javed's avatar
Farhan Javed

Essential Car Insurance!

5
Easy to set up, cost-effective, great for a second family vehicle with low mileage. Reviewed on: 9th August 2022
Fred Scott's avatar
Fred Scott

Insurance re-invented

5
My car broke down last month , it took me 3 weeks to get it fixed , because my car was not being used I was only billed £7.20. If it was the usual insurance I would have payed the normal monthly payment! Pay as drive insurance , the best concept ever! Reviewed on: 9th August 2022
Ins's avatar
Ins

Im in control and saving money

5
Brilliant company and great insurance. I can manage my outgoings through the app and track how much my driving is costing me each month. Overall I’m saving significantly compared to other insurance where you pay it all up front. It’s amazing how much I’ve over estimated my milage in the past. Would definitely recommend . Reviewed on: 9th August 2022
Lisa's avatar
Lisa

Great value and communication

5
Like many people we drove much less during lockdown and have two cars so the second car barely got used. So it was refreshing to find a cheaper value policy that rewarded this lack of use. And the monthly communication about how far you have driven and what it will cost that month is excellent. Would recommend. Reviewed on: 9th August 2022
Sam Cole 's avatar
Sam Cole

Good deal

4
General cheaper. Easy to set up. Reviewed on: 9th August 2022
Z's avatar
Z

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill