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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance

5
This insurance it’s very smart , the best company in market , very satisfied and recommend Reviewed on: 9th August 2022
sorcha gomes's avatar
sorcha gomes

Brilliant savings and customer service

5
Brilliant savings and excellent customer service. Reviewed on: 9th August 2022
Amina Miah's avatar
Amina Miah

Easy, affordable and modern insurance

5
ByMiles is a great insurance provider. I have contacted their customer service a couple of times in the two years that I have been with them and they were easy to reach and efficient in dealing with my enquiry. Reviewed on: 9th August 2022
Giuliana's avatar
Giuliana

Great price

5
My commute is short so I wanted a policy that reflected that lower risk the most. By Miles is easily the best for price and customer service so long as you don’t mind a GPs dongle inserted into your car to prove mileage. Even if you go over 1000 miles in a month the price is still low to average out as better on average. Easy to set up too. Reviewed on: 9th August 2022
Steve Durant's avatar
Steve Durant

Customer focused

5
Best car insurance I ever had! Very affordable and customer focused. Reviewed on: 9th August 2022
Shang's avatar
Shang

Happy days

5
It’s been the insurance that I’ve been looking for and it’s fantastic it fits my needs perfectly well Reviewed on: 9th August 2022
Anthony Marshall's avatar
Anthony Marshall

Top drawer company

5
Can’t think of any other car insurance company that provides such a good service! Always go above and beyond! Also very informative and helpful! The best BY MILES Reviewed on: 9th August 2022
Kay Fisher's avatar
Kay Fisher

Car Insurance

5
By Miles has been the best insurance company I’ve use for my car insurance. I don’t do a lot of miles so this benefits me. Easy set up tracking device and easy to use app to track your miles and how much each journey costs, and your overall balance for that month. If you have any problems they’re easy to contact and they do they best to resolve any issues there and then! Reviewed on: 9th August 2022
Christine Sullivan's avatar
Christine Sullivan

Best company

5
Absolutely amazing company best iv been with really cheap helpful wont change Reviewed on: 9th August 2022
Chantelle 's avatar
Chantelle

Well worthwhile

5
I've been using these for the past few years and have saved loads on insurance Reviewed on: 9th August 2022
Jayne Morris's avatar
Jayne Morris

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