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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The fairest way to price car insurance

5
What better way to price insurance than by actual consumption! Excellent concept, well executed. Reviewed on: 9th August 2022

Great

5
Excellent service and easy to manage Reviewed on: 9th August 2022

Transparent fees and great service

5
Really transparent fees and a good service all round. Great company for low mileage drivers Reviewed on: 9th August 2022

Genius idea

5
This is brilliant for my lifestyle. My commute is small but occassionally i do a big drive. Very simple set up and affordable for my budget. Alot cheaper than other standard insurers. Love it. Reviewed on: 9th August 2022

Great car insurance for low mileage drivers

5
So great - great prices, easy to contact and deal with issues, great app Reviewed on: 9th August 2022

Excellent

5
I’ve been with By Miles for about 3 years now and have been completely satisfied with them and find it extremely convenient for the amount of mileage I do in a year. Reviewed on: 9th August 2022

Super money saver

5
I am in my second year with by miles. Very low mileage in car weekly. Approx 12-15 miles weekly on average. The best insurance for. Me Reviewed on: 9th August 2022

Very reliable indeed!

5
Reliable, honest, great communicators, fair deal indeed! Reviewed on: 9th August 2022

Top cheap rates and excellent service online and by phone, makes driving so much easier knowing your getting great value for money.

5
I was concerned about changing to another company when my insurance ran out. A quick online chat and only a small increase in price and i was covered for another year.....so easy. Reviewed on: 9th August 2022

Exactly what you want these days!

5
What better than paying when you drive and small fix cost for parking. With brilliant customer service and very efficient app to manage account. Everything is exactly what one needs today. Reviewed on: 9th August 2022

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