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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

low mileage insurance.

5
2nd year with By Miles. Very happy with the service and company. Renewal saw a lower price not happened to me for a long time. Most companies do not reward loyalty. Fitting device is very simple and it only monitors mileage covered. Through the app its easy to keep track of everything. Reviewed on: 9th August 2022

Fantastic value

5
A brilliant concept for retired people.has saved me hundreds of pounds. Reviewed on: 9th August 2022

Great Insurance for working from home

5
I work from home and only use the car to go to the shops or get hair done etc. So i am saving loads of money as before i was paying for insurance when the car was just sitting on my drive. Reviewed on: 9th August 2022

Amazing company

5
I started using bymiles a few years ago to bring the cost of my insurance down as I don't drive often, only to work and back. They have been brilliant and the team are fantastic. Any issues I had such as my black box stopped working have been resolved very quickly and with great care from the team. I would recommend bymiles to anyone and will be staying with them on my next renewal. Reviewed on: 9th August 2022

Excellent!

5
Very cheap insurance. Great for low mileage users(like me). I was paying £600 pa. Now less than one third with ByMiles. Easy to contact. Tells you, after every journey, how much it cost. I’m just renewed with them. Very happy! Reviewed on: 9th August 2022

Cheapest price and best deal

5
Pay as you go, suitable for those whom use there cars less, which makes it cheaper to run all year, which is the best insurance I’ve ever had in my life time. Reviewed on: 9th August 2022

First Class Company!

5
I have nothing but praise for this insurer, from their amazing app, which allows me full control over my motoring (and allows good and accurate driving to get a heavy premium discount), to their excellent and prompt communication. I’m staying with them. Reviewed on: 9th August 2022

Excellent Value

5
Does what it says on the tin. Perfect for low mileage drivers Reviewed on: 9th August 2022

Easy set up

5
Great communication throughout the process and very helpful customer service! Reviewed on: 9th August 2022

Great staff

5
Great thing. Good for those who drives little. Reviewed on: 9th August 2022