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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great staff

5
Great thing. Good for those who drives little. Reviewed on: 9th August 2022
Danielius Ruksnaitis's avatar
Danielius Ruksnaitis

Perfect service

5
Perfect service easy to use app on my mobile Reviewed on: 9th August 2022
jacek seder's avatar
jacek seder

Simple efficient and cheap

5
As we are retired we do very few long journeys so by miles is the perfect solution. Reviewed on: 9th August 2022
Francis Rook's avatar
Francis Rook

Perfect

5
I mainly drive my work van so my annual mileage can change, so By Miles is perfect for me! There are some months I only drive 100 miles and only being charged for the miles I use saves me a lot of money. They are great at setting up and super easy to instal the tracker in the car with easy step by step instructions. Would highly recommend to everyone, also have been recommending. Reviewed on: 9th August 2022
Nathan North's avatar
Nathan North

so simple

5
so simple and customer service amazing and friendly and quick Reviewed on: 9th August 2022
Sam Swales's avatar
Sam Swales

Great for lower mileage drivers

5
I am really glad that I came across By Miles - and I have renewed for another year. Great for me as a low mileage driver and let's me spread the cost without paying interest. Reviewed on: 9th August 2022
Stephen Cheshire's avatar
Stephen Cheshire

Truly cheapest option if you do not drive a lot

5
I use my car to potter around the city mostly, going shopping, visiting friends, chauffeuring the kids. By Miles is extremely economical, the cheapest car insurance by far, for what I do. The monthly e-bills and the app are excellent for detail, and it’s also nice to know i can always track the current location of my car. Reviewed on: 9th August 2022
Lisa Clark's avatar
Lisa Clark

Money Saver

5
My friends don’t believe that I am paying so little on my car insurance. The Help is at your fingertips and response is so quick. They are wonderful. Thank you Reviewed on: 9th August 2022
Yogesh Patel's avatar
Yogesh Patel

Perfect for me

5
I use my car for occasional longer journeys and mainly v short journeys a couple of times a week. Using By Miles recognises my lower usage and rewards it so I end up paying much less overall. Can’t fault it. Reviewed on: 9th August 2022
nyejayne@yahoo.co.uk's avatar
[email protected]

Best insurance company

5
Best company,cheap insurance and reasonable price Reviewed on: 9th August 2022
Thivi Joseph's avatar
Thivi Joseph

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