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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

CAR INSURANCE AT YOUR FINGERTIPS

5
Brilliant, you can see trip by trip, day by day how much you are spending on car insurance, useful for self employed or charity workers. Reviewed on: 9th August 2022

Best decision you will make

5
Best decision I’ve made switching to By Miles, this is my second year with them now and I wish I had done it sooner. I save so much money compared to other providers as I do very few miles in my car each month. Great mobile app too and so easy to use and keep track of journeys and monthly payments. I will never look back! Reviewed on: 9th August 2022

Best thing I did was switch to My Miles.

5
I would not insure my cat with any other company now I have been insured with My Miles for 2 years. They have great customer service and I would definitely recommend the my family and friends. Reviewed on: 9th August 2022

Best insurance out there

5
So much cheaper than everywhere else, dont even charge for changing details like most do Reviewed on: 9th August 2022

Best decision I ever made

5
Brilliant idea, excellent service and I paid less than 50 percent of the next lowest quote . Unbelievable Reviewed on: 9th August 2022

Best Motor Insurance Company

5
Hopefully, the title says it all. I am always happy to recommend By Miles, because of their innovative way of helping keep motor insurance costs down for those with a low annual mileage. Their service is also helpful to those on limited budgets, since there is a good element of "pay as you go" built in. All this, and you get a free tracker device so you can review your journeys. There is simply nothing I have found not to like. Reviewed on: 9th August 2022

Amazing insurance service

5
I am so pleased to have come across By MIles as it has been perfect for my requirements and has saved me so much money in the past 2 years. Amazing rates and great customer service! Reviewed on: 9th August 2022

cheap as chips car insurance but but still very secure

5
my best deal and decision was to move my car insurance to BY MILES Previously i was was paying a lot of money for my car parked on my drive now i know i pay only when i use my car and as i have a low annual mileage i have extra money in my pocket .thank you BY MILES Reviewed on: 9th August 2022

People who drives less is best insurance.

4
I had an accident a year ago and the response I got was excellent Reviewed on: 9th August 2022

Fantastic services

5
I am totally happy with by miles .. giving you the best offer for every customer .. I will never leave them .. Reviewed on: 9th August 2022

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