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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great Travelling

5
Makes it worthwhile when you have to pay your annual insurance knowing the best quote to be given Reviewed on: 9th August 2022
Jan Thurston's avatar
Jan Thurston

Great insurance for drivers who do low mileage

4
I’ve been with ByMiles for 2 years now and I have saved money in that time as i drive infrequently and when I need to. The insurance is great for people who don’t drive that often. The app is great to keep up to date with how much you spend. Reviewed on: 9th August 2022
Jay Hussain's avatar
Jay Hussain

Extremely good value for older low-mileage drivers.

5
I don't drive much these days, but want the comfort of still having my own car when needed - without paying through the nose for insurance. Reviewed on: 9th August 2022
Andy Dransfield's avatar
Andy Dransfield

Extremely good value for low mileage drivers

5
Now I drive much lower mileage it’s crazy to spend a lot of money when the car sits on the drive for the best part of the week unused. Reviewed on: 9th August 2022
vic sibson's avatar
vic sibson

Cheap and easy

5
Easy to use. Never had any problems with the company. Much more affordable compared to other companies out there Reviewed on: 9th August 2022
Danish's avatar
Danish

The best ever insurance by a mile

5
I'm telling you all and trust me all my years driving this is the best insurance company ever by a mile. I found them nearly two years now and never regretted it. I have introduced every one I know who drives to them. Don't worry about the tracker it's not to monitor your driving it's just to charge you for what you drive. Reviewed on: 9th August 2022
SB's avatar
SB

Car insurance

5
Cheap and easy to use app very friendly customer service Reviewed on: 9th August 2022
Geordie Hills's avatar
Geordie Hills

Best in the biz

5
By Miles put the customer at the heart of everything they do. I find their customer service excellent. I'm constantly impressed by their pioneering approach to the insurance market and am proud to be one of their customers. Reviewed on: 9th August 2022
Luke Cunningham 's avatar
Luke Cunningham

The best car insurance I have ever had

5
Miles Car insurance has made my life easier with car insurance that caters for people like me who do not drive regularly. Reviewed on: 9th August 2022
Femi Stephens's avatar
Femi Stephens

Insurance premium beats all other

5
The consistent updates on email and app helps me to keep track of my mileage and payments. By Miles makes it simpler to manage my car insurance. Reviewed on: 9th August 2022
Joshua Calvin's avatar
Joshua Calvin

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