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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy and cheeps

5
I’ve been with this insurance 2 years it’s very good I don’t have any problems with them Reviewed on: 9th August 2022
Nawzad ali 's avatar
Nawzad ali

Great car insurance company

5
I recommend this company highly. Customer service is excellent. Premium and monthly charges always very competitive and the cheapest for me when getting quotes. Good loyalty and referral system too. Capped mileage on long journeys in my favour financially. Well done By Miles. Reviewed on: 9th August 2022
Jayne Dignam's avatar
Jayne Dignam

By Miles is a game changer!

5
Best insurance company I’ve ever had! No brainer during lockdown and continues to be super competitive with price and never had any issues. Top! Highly recommend Reviewed on: 9th August 2022
Shaun's avatar
Shaun

Get back on the road

3
This insurance company is great! Simple to use get quotes and understand the breakdown of charges in the app. Reviewed on: 9th August 2022
Greg tatam's avatar
Greg tatam

It just works

5
The future of car insurance needs to work like the future of car ownership: seamless and only when absolutely necessary. That’s it… that’s the review. Reviewed on: 9th August 2022
LandyDriver's avatar
LandyDriver

Good customer service

5
Been with by Miles 2years now almost and they have amazing customer service and prices Reviewed on: 9th August 2022
Happy's avatar
Happy

Great experience

5
Very happy with choosing by miles I have been with them now for 4years Reviewed on: 9th August 2022
janet cooksley's avatar
janet cooksley

Great service

5
Great service excellent team of people and cheap insurance for newer drivers and experienced drivers alao Reviewed on: 9th August 2022
Emlyn 's avatar
Emlyn

Boon to the low mileage driver

5
By miles has saved a lot of money for a low mileage driver like me. My insurance costs came down by atleast 30-40% after I went with By miles. and the service they offer is amazing. I love by miles and have recommended by friends also for the same. Reviewed on: 9th August 2022
ghuru paran's avatar
ghuru paran

it just works

5
I highly rate the mileage specific billing and wouldn’t buy my car insurance any other way Reviewed on: 9th August 2022
Martin Corrall's avatar
Martin Corrall

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