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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great service at great price

5
The customer service is the best I have experienced. Always helpful on the phone. The App is very useful and easy to use. I pay a lot less than other insurance providers. I highly recommend them to all my friends and family. Reviewed on: 9th August 2022
Mel Karam's avatar
Mel Karam

Easy peasy

5
I have found this company is very easy to use and they are a no nonsense l,tell it like it is type of set up! I am more than happy to recommend and use. Reviewed on: 9th August 2022
cliff dulake's avatar
cliff dulake

Such a saving

5
Joined 3 yrs ago , my annual insurance with a major company was offered at £995 per year , changed to Bymiles and now around £250 per year . Love paying for just the time I’m driving and is capped at 150 miles a day . Love this company Reviewed on: 9th August 2022
Vegasfan 's avatar
Vegasfan

The best By Miles

5
Very good system in place with ByMiles and I am always updated via emails as to how much and when my next bill will be due. Cannot fault the company. Surely leading the way forward with this concept. Thank you ! Reviewed on: 9th August 2022
E Nantais 's avatar
E Nantais

Great Insurance

5
Car diagnostics, affordable, good customer service Reviewed on: 9th August 2022
Blake Valentine's avatar
Blake Valentine

A car insurance company that is friendly? Yes.

5
The premium is fair; the monthly charges are fair, and the company is very helpful when little things go wrong. What everyone wants is to save money, and I believe I have done this. Reviewed on: 9th August 2022
Maggie Hughes's avatar
Maggie Hughes

Newby

5
Efficient, cheap and hassle free Reviewed on: 9th August 2022
Zjay's avatar
Zjay

My review is based on 3/4 years experience

5
I have been with the company for 4 years now and I've never had a problem,there never on at you to buy other products,and they never contact you or keep raising there prices.l would recommend this company to anyone. Reviewed on: 9th August 2022
Malcolm Ireland 's avatar
Malcolm Ireland

The best of the best cheapest car insurance

5
Pay as you drive, cheap price reliable Reviewed on: 9th August 2022
Mo's avatar
Mo

Incredible easy and young-friendly insurance!

5
By Miles is super easy to understand and get in touch with! They genuinely care about me and the environment. I would say they are the most age-friendly insurance company as they have helped me in my early 20’s to get on the road! If I have any issues, their help line is so quick and easy. Reviewed on: 9th August 2022
Lizzy Rumsey's avatar
Lizzy Rumsey

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