Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Mr omid

5
Excellent insurance company.....so cheap Reviewed on: 9th August 2022

Fair price car insurance

5
This car insurance is perfect for me and I'm sure averyone who has taken it out will say the same. Easy to set up, monthly payments, fully inclusive, protected no claims bonus. I drive very low mileage which means I get full benefit from this insurance which has a great value main cover then a very reasonable charge let mile thereafter. The more you drive the more you pay, which I believe is a very fair poljcy. Reviewed on: 9th August 2022

Best by miles and lots of smiles

5
Excellent service and tremendous value Reviewed on: 9th August 2022

Just the best

5
If you don't do huge amounts of miles per year. You will save money it's as simple as that. Reviewed on: 9th August 2022

Great Insurer

4
Excellent Insurance service provider. Find it easy enough to get through to customer service. Not had an accident so haven't dealt with them on that side of things. I was unhappy that even though I was renewing my insurance my premium was higher than the previous year! Reviewed on: 9th August 2022

Excellent Company

5
Driving as much as I do for work bymiles helps loads. I do over 30k a year and only pay for 10k. I don't understand why more people who do lots of miles sign up instead of being stung by other insurance companies. Reviewed on: 9th August 2022

Fantastic car insurance

5
Brilliant friendly amazing everything you need from car insurance Reviewed on: 9th August 2022

Satisfied customer

5
Hi, I have been a Customer since the beginning and recommend to many others. It works well for me. Reviewed on: 9th August 2022

Very good

5
I've saved hundreds with by miles Reviewed on: 9th August 2022

Excellent service

5
I found out about By Miles from MoneySavings.com during the Pandemic. Unfortunately, I had to make a claim within a few months. Everything was handled well despite being in the 3rd Lockdown, at that stage. My car was taken away, repaired and returned to my home address. I was given a brand new cover car. Reviewed on: 9th August 2022

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review