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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Value for money

5
Good insurence help keep track of monthy outgoing Reviewed on: 9th August 2022

Great Insurance Company ever

5
I have been struggling with many Insurance Companies for many years until I found By Miles car insurance, now I am very happy. Because with the service, they help me get on track again,Thank you By Miles for been a great company ever. Reviewed on: 9th August 2022

Excellent car insurance

5
No trouble contacting. Cheapest by miles Reviewed on: 9th August 2022

Miles ahead

5
Miles easier, miles more friendly, miles cheaper, miles ahead! Reviewed on: 9th August 2022

For any multiple car families

5
If you have several cars and do a low annual mileage this insurance is perfect Reviewed on: 9th August 2022

Best car insurance!!

5
The communication has been great. The app is super useful, easy to use and change preferences re:notifications etc. I always get an email prior to the monthly payment coming out so I’m ready. Been saving money ever since I’ve been with them. Great price great service. Can’t fault it! Reviewed on: 9th August 2022

Number 1

5
Best ever car insurance company. Reviewed on: 9th August 2022

Does what it says on the tin..

5
Excellent speedy and efficient service from the most innovative and customer-focused car insurance provider out there. No hassle or fuss, they just get on with the job and don't bombard you with spam or unnecessary legal speak. Simply the best! Reviewed on: 9th August 2022

Expensive

3
For the price I end up for 1 year I can get get a different insurance for cheaper and no without a worry about the millage I’ve used every month. Reviewed on: 9th August 2022

Perfect car insurance for irregular drivers

5
I do not drive every day but do travel long distance from time to time. So the by Mike’s policy is perfect for my needs. Not charged when I don’t use the car and capped when on a long journey. I have saved many hundreds of pounds over the past 3 years with this Reviewed on: 9th August 2022

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