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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy, cheap and hassle free!

5
I have renewed with them for the second year because they are the most competitive and easy to use. I can manage my mileage through the app and I always know what I'm paying in advance. Highly recommended Reviewed on: 9th August 2022
Tammy 's avatar
Tammy

Overall brilliant service and value

5
By Miles have been the easiest and best value-for-money car insurance providers I have ever used. Very customer-focused and always on hand to support if needed. Highly recommend. Reviewed on: 9th August 2022
J Bastable's avatar
J Bastable

The best car insurance company

5
By Miles is the best car insurance company I've ever had. They offer really the best deal on the market. Easy to contact. Highly recommend Reviewed on: 9th August 2022
Dariusz Malawski's avatar
Dariusz Malawski

Affordable Insurance

5
My second year with By Miles. Wished I had discovered this company sooner. Great coverage with affordable premium especially for low mileage drivers! Reviewed on: 9th August 2022
Luiz Silva's avatar
Luiz Silva

Great value

5
The cheapest car insurance by far! Pay for the miles you do. Suits our family perfectly! Reviewed on: 9th August 2022
Georgia Webb 's avatar
Georgia Webb

Saving

5
For some one who doesn't do a lotos miles ideal Reviewed on: 9th August 2022
Michael Boughen's avatar
Michael Boughen

Great company

5
Great company. Really easy and cheap service. Best around Reviewed on: 9th August 2022
Alex Russ's avatar
Alex Russ

Pay-as-you-go car insurance

5
As I drive less than 200 miles per year sometimes even less than 100 this insurance is tailor-made for me as I only pay for the miles I do. If you don't use your car a lot this insurance is highly recommended. Reviewed on: 9th August 2022
KENNETH CAIN's avatar
KENNETH CAIN

simply the best

5
have had many insurance companies in my life. at 62 this is the best and most easy to deal with company I have ever dealt with. Honest and communication with is 2nd to none. Reviewed on: 9th August 2022
Wayne Mckenzie's avatar
Wayne Mckenzie

You pay only for the miles used.

5
This insurance type is awesome especially in times of inflation. The ability to have one fix cost and pay per mile is a perfect solution. My annual costs of car insurance have come down significantly. The team at BYmiles are great and the transactions supported by their own app ticks all the boxes. I am in full control of my insurance. Reviewed on: 9th August 2022
Vibesh Karayil's avatar
Vibesh Karayil

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