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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Perfect choice for car insurance

5
I use my car for going to work and sometimes a month to venture a far. Getting an insurance with any other company would have and has cost be more than worth to be having a car. I love By Miles and am certainly stocking with them forever. I totally recommend them. Reviewed on: 9th August 2022

Just great service. Self service as well and very easy to navigate. Wish they had been around years ago.

5
Great service. Customer service is always at hand to help. Their policy is easy to navigate and the ease of the app to track mileage and upcoming bills is also a plus for me. Setup was also easy and as a non tech person this just works. If you don’t do a lot of mileage like me but want an affordable efficient car insurance this is where you should be. Reviewed on: 9th August 2022

Perfect!

5
Ideal car insurance for a the low mileage driver. No wasting money on frilly extras I’m never going to need but all the essentials comprehensively covered. Brilliant Reviewed on: 9th August 2022

Money saver!

5
A great way to save money on your insurance keeping your monthly expenditure down. The setting up process is simple and the app is user friendly. Spend can be easily tracked on the app along with some other good features, such as ‘car medic’ Reviewed on: 9th August 2022

Outstanding

5
Outstanding organisation to have my car insured with Reviewed on: 9th August 2022

Convenience

5
I really don’t use my car enough to afford normal car insurance. ByMiles was the answer to my problem. Reviewed on: 9th August 2022

Great Find !!

5
I’ve been driving safely for over 60 years now.Driving has been my living.Held car insurance with companies too many to remember.By Miles should have been formed years ago.In times like today every penny counts.With this easy to deal with company.That’s why I’m sticking to By Miles . Reviewed on: 9th August 2022

The best by miles

5
I’ve been driving for far too long than i would like to remember and have dealt with a number of companies over that time. I’ve chosen which company to go with by looking at price, ratings and hope much ‘extras’ cost but it’s when you actually speak to someone that you get a real feeling for what a company is like. By Miles is by far the best company i have been with.. and i renewed with them this year as proof. Their prices are very competitive, you pay for what you use, they answer the phone when you ring, the person on the other end is friendly and helpful and i recommend them wholeheartedly! Reviewed on: 9th August 2022

Happy pensioners mean happy motoring

5
For a pensioner who doesn’t travel every day it’s ideal. Reviewed on: 9th August 2022

Better by miles

5
From the start I have found by miles value for money and staff helpful and understanding,putting the customer first,above profit. Highly recommended Reviewed on: 9th August 2022