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By Miles: Car insurance reviews

4.88
Based on 13,080 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Insurance the way it should be!

5
This is a perfect fit for motoring days now. I work from since COVID - so the number of miles I cover has dropped b a huge amount. Only paying for the miles I cover makes perfect sense. Reviewed on: 9th August 2022

No brainer

5
I insure my cabriolet through By Miles, for me it's a no brainer as it seldom gets used in adverse weather Reviewed on: 9th August 2022

You have the control

5
I've been with By Miles for two years now, and I'm pleased with it. You pay the insurance of the car, then after you're paying for what you use. Simple. You have a device set up in your glove compartment that counts the miles of your journeys. What I also love is the online app to see how much I've racked up so far. I'm really happy being with By Miles, and I plan to stay with them for a long time. Rates are very decent too. Reviewed on: 9th August 2022

The best by-miles

5
I find I've had an excellent experience with a great team whenever I have need to contact. Their friendly to speak to an very helpful when help has been needed from them Reviewed on: 9th August 2022

Good service

5
Second year now very good service, excellent customer service Reviewed on: 9th August 2022

Terrific value

5
By Miles is super value for me as a low mileage user. It encourages me to walk or cycle when I can - a good thing for my health and the planet! And when I do need to do a long journey (to holidays etc.) the price is capped after a certain cut off. I'm a big fan! Reviewed on: 9th August 2022

Great insurance for drivers who do less!

5
By Miles - a holy grail. I’ve been recommending them to all of my friends, especially those who don’t drive an awful lot. Has really made a difference in my insurance and will continue to use in the future. Reviewed on: 9th August 2022

Brilliant insurance ideal for my needs

5
Been with By miles for two years, brilliant service and the app is very good, you can plan your journeys and have a close estimate of how much it will cost, also you can check on any faults or warning light that may appear on your car through the app. Reviewed on: 9th August 2022

The best car insurance ever!

5
What’s so great about By Miles is that had a product that actually takes into account your road mileage and charges you fairly for it. Not just one of the shelf, suit all, a proper bespoke insurance that actually suits my needs. I recommend it highly and have made all my family and friends aware of it! Reviewed on: 9th August 2022

Affordable insurance

4
Quite an affordable way to insurance my car especially after covid when I don’t use it as much Reviewed on: 9th August 2022