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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best car insurance ever!

5
What’s so great about By Miles is that had a product that actually takes into account your road mileage and charges you fairly for it. Not just one of the shelf, suit all, a proper bespoke insurance that actually suits my needs. I recommend it highly and have made all my family and friends aware of it! Reviewed on: 9th August 2022

Affordable insurance

4
Quite an affordable way to insurance my car especially after covid when I don’t use it as much Reviewed on: 9th August 2022

Amazing value

5
It’s not just the value for money it’s the customer service the app it’s everything about them Reviewed on: 9th August 2022

Clean, clear, reliable.

5
Fantastic experience with this company from day one. Customer support is superb, the box tracks easily and provides several useful features, cannot over recommend. Reviewed on: 9th August 2022

LOW MILEAGE WINNER

5
GREAT VALUE FOR LOW TO MEDIUM MILEAGE Reviewed on: 9th August 2022

One size does not fit all!

5
I typically use very low mileage, which no other insurance provider takes into account. I was particularly impressed when the annual premium was greatly reduced as a result of my (proven) low mileage. Reviewed on: 9th August 2022

Saves so much money

5
GPS tracker just records milage, cheap and fair insurance! Reviewed on: 9th August 2022

Such a good product and great value for money

5
Really works well for people who don’t use their car often or with a regular schedule! Reviewed on: 9th August 2022

Perfect for city motorists

5
Excellent customer service, simple to use and very fair pricing, I wouldn’t switch to another company now Reviewed on: 9th August 2022

Best car insurance company

5
I am very happy being By Miles customer. They have the best customer service and they have proved as a trustful Company being their customer for few years now. Reviewed on: 9th August 2022

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